We arrived at 4 pm, checked in and find a dirty room (check-in starts at 2 pm).
No Problem, we leave for Dinner and came back 2 hours later, just to find out, that our room was still dirty..
So the manager changed us to a way smaller room. Oookay, we can live with that.
We checked the "pool area" and the "hot tub"... No words to say, check the images..
Than we try to take a shower. After 15 minutes the water was still lukewarm and the drain was clogged.
So I walked down again, asking the manager for help. 30 minutes later still no one show up to fix it.
So again.. On my way down to find the manager cleaning a other room, while the guests are waiting outside to get in their room (9pm).
After I told the manager that I was close to get p*ssed he told me I can leave if I want, he will make an refund.
No try to apologize, nothing. So we leave the Hotel. We were not the first gusts this evening, the guy from the other Hotel told us. This Hotel reflected badly on the nice village of mammoth lakes.
We hope for our refund and never ever we are booking this "hotel" again