We don't get the room we have reserved.
The cleaning of the room was bad.
The reception was not friendly.
The breakfast was poor, the dishes were dirty, only plastic cups, the tables were not clean, the service at the restaurant was unfriendly, for coffee and tea we must pay extra charge, for money exchange from Euro to Lek, they take extra charge. We got another room in the first floor without seaview ( wich we have reserved and payed) and this was better. At the reception we got no information about the city or a citymap. This is unusual. The aircondition in the room sometimes work, sometimes not. There was a leakage in the roof at the first floor near to the stairs, there was always water on the ground all the time, wich is very dangerous. We give this hotel not more than three stars.