2/10 – Mangelhaft
29. März 2025
A disastrous hotel pick!
The hotel is really run down! Pics are misleading! Room was dirty and worn out. More like a $50 motel on a highway! Roms are dark and gloomy. My child suffered from allergies due to dust and mold! Front desk did not show much interest in changing room or find some other accommodation. Early check out was not granted…because contract when booked did not allow it!!! Lounge water/cookies and teas were not replenished. Especially front desk personnel were giving the feeling they did not want to be there and work. Check-in was a disaster! I had to ask all the questions regarding internet, breakfast time , facilities ecc. oohh breakfast….avoid it …expensive and average food at best! We were happy to leave at the end of the vacation! If i can give an advice….do not be fooled by the internet pics …stay away! Shower was not working properly distributing warm and cold water. Bathroom sink was clogged and also was not working properly. Please do not look under the bed….unless you are searching for left overs from previous guests. Shame on the hotel operators!
If anyone is allergic to chlorine ….stay away from the main lobby corridor leading to one side of the elevators….smell is potent! Rooms are not well equipped for skiers …not much place to hang jackets especially for a family of 4.
Overall very disappointed especially when nothing was even attempted to assist in my son allergies! It seemed they didn’t care.
matteo
matteo, Familienurlaub (6 Nächte)
Von Hotels.com geprüfte Gästebewertung
