10/10 â Hervorragend
25. Mai 2025
Hello,
Our stay in Pistoia turned out to be a really positive experience, thanks to the hostâs warm and thoughtful care. When we first arrived, there was a light smell of smoke in the room and a minor issue with cleanliness. We let the host know, and they responded right away with genuine kindness. They arranged another room for us for the next two nights, and when we returned to the original room, everything had been taken care of and felt fresh and comfortable.
The host was incredibly considerate â always checking in to make sure we were comfortable, and even looking up the bus and train schedules for us as we waited on our last day. That small act of kindness left a big impression. Itâs easy to see why this place has such a great reputation.
We had been a bit tense after a not-so-great stay at a previous hotel, but the host and staff here really helped us feel at ease.
Weâre truly grateful for their hospitality and wish them all the best in everything ahead. Take care!
Juhui
Juhui, Urlaub mit Freunden (4 NĂ€chte)
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