Wonderful experience! Very nice hotel, with great staff! Ovidio was just amazing, he welcomed us, showed us everything we needed to know about Florence on the map, got us reservations for a guided tour of the Acadamia, made dinner reservations, and was so very helpful. At breakfast, Yulia was so nice and friendly. All the staff were helpful, but these two were just exceptional!! The hotel is very nice, clean, comfortable, updated, walkable to most everything in Florence, and not on an overly crowded street. We would definatley recommend and hope to return.