I selected the more expensive "pet friendly suite" vs other room options when booking with Expedia at the Red Lion Inn in La Pine, OR. It showed as available. But when checking in it was unavailable. The front desk agent offered a room where I could pay an additional $100 per dog (if under 10lbs)! What are they, the Ritz? I left with the agent saying I had to pay a penalty for cancelling. Uhm, no? You didn't have the room I reserved, that's on you. She continues to say I didn't understand and that likely the upcoming month they wouldn't accept pets at all anymore.
Here I thought Red Lions were pet friendly. But also, don't make the pet friendly suite as available on hotel sites, when they aren't. I had to book alternative accommodations.
Expedia came through and had the penalty waived.