Stayed here for the first time three years ago, and for the second time now. Service and maintenance could be improved. For instance, shower door seals are slowly coming off, toilet paper dispenser not properly attached to the wall. Also, unloading/loading luggage is quite difficult with sloping hotel entrance and undersized carts. Breakfast has improved, however, and is now buffet-style. View onto Mekhong River is, of course, always a special treat!