6/10 Good
Nov 19, 2024
Disappointed
Booked 4 nights at this "4 star resort" for my daughter and I. It was a repeat stay for me but my memory failed me and I forgot how disappointing it was. I won't be returning.
The carpet was stained, the couch was uncomfortable and stained, the furnishings were "motel" at best. The bathroom was so tiny that the door clears the toilet with a centimeter to spare - meaning you can't open or close the door while you are sitting on the toilet.
The shower did not have any body wash, I had to request housekeeping twice because we kept being skipped.
The bed is about 4 inches from the wall so if you need someone to get out of the bed on each side, that won't work for one of the beds (in the two queen unit).
Our room "pverlooking the pool" (laughable) was the hallway that leads to the room is in front of the pool. Our balcony - which I assumed was where we'd be overlooking the pool - actually overlooked the service alley and was in shadow 24hrs/day.
The restaurant service and food were mediocre at best and we went once and didn't return.
All in all, I regret booking here given how many other choices there are and I won't be returning.
Laura
Laura, 4-night family trip
Verified Hotels.com guest review
