We grew up in this area, and this was once a very nice hotel, which is why were especially disappointed with the accommodations. First and foremost, a plumbing or heavy machinery groan coming from beyond the walls of the room around the clock (from the elevator? ice machine? some serious plumbing problem within the walls?). I might have asked for a new room but I had already unpacked and I have serious back issues... and so I'd asked for a room with a short walk ("near the elevator?" "ok") and then was assigned a room halfway now a long hall, only to find a painting cart in front of an open room -- so this was already my second room. Within the hour, I was surprised by a text from the front desk, is everything ok, and I told the person about the noise and received a voucher for breakfast the next morning only (lol, we had plans, and 2 more days there). Other things: 2 bath towels, 1 washcloth, 1 face towel, no bathmat on arrival... view of exclusively a gravel roof with large fans and other heavy machinery... we were told nothing at the front desk about wi-fi, breakfast hours, other welcome info etc; given we are Rewards members we felt especially not particularly welcomed.