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Sercotel El Balcón de la Bahía

3.0 star property
Hotel with outdoor pool, near Paseo de Pereda

Choose dates to view prices

Sercotel El Balcón de la Bahía, close to Chico Port and Paseo de Pereda, offers a serene escape with its garden and outdoor pool. Unwind on the sun-kissed terrace or take a dip in the pool surrounded by loungers and umbrellas. With free in-room WiFi, express check-in/out, luggage storage, front-desk safe, tour assistance and elevator access.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Self parking
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • Beach shuttle
  • Air conditioning
  • Front-desk safe
  • Conference space

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
  • Elevator
  • Minibar
$59 nightly
The total price is $65
Nov 30 - Dec 1
Total with taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double or Twin Room, Bay View, Tower

Deluxe Double or Twin Room, Bay View, Tower | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Double or Twin Room, Bay View, Tower

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Terrace
Air conditioning
Heating
Smart TV
Renovated in 2022
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 194 sq ft
  • Bay view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double or Twin Room

Premier Double or Twin Room | 1 bedroom, down comforters, minibar, in-room safe

Premier Double or Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Renovated in 2022
Blackout drapes/curtains
Down duvet
Separate bedroom
Private bathroom
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Terrace

Deluxe Double or Twin Room, Terrace | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Double or Twin Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Air conditioning
Heating
Smart TV
Renovated in 2022
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | 1 bedroom, down comforters, minibar, in-room safe

Standard Double Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Smart TV
Renovated in 2022
Blackout drapes/curtains
Down duvet
Separate bedroom
Private bathroom
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

1 bedroom, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Smart TV
Renovated in 2022
Blackout drapes/curtains
Down duvet
Separate bedroom
Private bathroom
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

1 bedroom, down comforters, minibar, in-room safe

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Smart TV
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, City View, Tower

Junior Suite, 1 Queen Bed, City View, Tower | 1 bedroom, down comforters, minibar, in-room safe

Junior Suite, 1 Queen Bed, City View, Tower

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Down duvet
Private bathroom
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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9.0 out of 10, Wonderful, 851 reviews
$71 nightly
The price is $79
Nov 26 - Nov 27
Total with taxes and fees
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About the neighborhood

Map
Paseo Menéndez Pelayo 44, Santander, Cantabria, 39006

What's nearby

  • Chico Port - 6 min walk - 0.6 km
  • El Sardinero Stadium - 14 min walk - 1.3 km
  • Santander Ferry Terminal - 16 min walk - 1.4 km
  • El Sardinero Beach - 16 min walk - 1.4 km
  • Palacio de la Magdalena - 7 min drive - 3.2 km

Getting around

  • Santander (SDR) - 15 min drive
  • Valdecilla Station - 13 min drive
  • Santander Station - 21 min walk
  • Santander (YJL-Santander Train Station) - 22 min walk
  • Beach shuttle (surcharge)

Restaurants

  • ‪Tapas 53 - ‬7 min walk
  • ‪La Mulata - ‬3 min walk
  • ‪Casimira - ‬4 min walk
  • ‪Marucho - ‬4 min walk
  • ‪Taste Of India - ‬5 min walk

About this property

Sercotel El Balcón de la Bahía

Located near a train station, Sercotel El Balcón de la Bahía is a great choice for a stay in Santander.

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 11:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • This property enforces quiet hours from 9:00 PM to 9:00 AM
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (9 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Secured uncovered onsite self parking (EUR 17 per night)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Beach shuttle (surcharge)
  • Beach nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference center (420 square feet of space)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Beach shuttle (surcharge)
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1850
  • Safe-deposit box at front desk
  • An outdoor pool
  • Bicycle parking
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible pool
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Front entrance ramp
  • Lever door handles
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge

Parking

  • Uncovered self parking costs EUR 17 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Frequently asked questions

Does Sercotel El Balcón de la Bahía offer free cancellation for a full refund?

Yes, Sercotel El Balcón de la Bahía does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sercotel El Balcón de la Bahía?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Sercotel El Balcón de la Bahía?

Sorry, pets aren't allowed.

Is parking offered on site at Sercotel El Balcón de la Bahía?

Yes. Self parking costs EUR 17 per night. Parking spots may be limited.

What are the check-in and check-out times at Sercotel El Balcón de la Bahía?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Sercotel El Balcón de la Bahía?

No, this hotel doesn't have a casino, but Gran Casino del Sardinero (17-min walk) is nearby.

What is there to do at Sercotel El Balcón de la Bahía and nearby?

Sercotel El Balcón de la Bahía has an outdoor pool.

What's the area around Sercotel El Balcón de la Bahía like?

Sercotel El Balcón de la Bahía is in the heart of Santander, a short 7-minute walk from Bay of Biscay and 8 minutes' walk from Plaza de Canadio.

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Sercotel El Balcón de la Bahía Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Cities
Service staff

What guests liked

  • The pool was a nice touch, deeper than expected and perfect for a quick dip. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Beautiful hotel lovely staff would definitely stay again
Mel, 1-night trip

10/10 Exceptional

Everything was amazing. The staff did the stay to a wonderful couple of days.
magnus, 2-night trip

10/10 Exceptional

Excellent Hotel

Excellent clean hotel and in a great location. Staff extremely friendly and very helpful
Sally, 3-night trip

10/10 Exceptional

Great place for a night or two

The best, most comprehensive check in ever! A very decent hotel, excellent position. Would recommend
jeff, 1-night trip

10/10 Exceptional

Definitely our go to hotel if we visit Santander.

A really great find. Beautiful boutique hotel. Everything was wonderful from Victoria's welcome to little touches like coffee, fruit and cake in the guest room.
john, 1-night trip

10/10 Exceptional

What an absolutely fantastic hotel. Service was phenominal throughout, very attentive to our needs. We had a full tour of the grounds and our room on check in which was a very nice touch. We arrived early on check in day, and were able to leave our bags which had been put into the room by check in. The room was fantastic, nice and spacious with a lovely terrace. We spent a few afternoons by the pool too which was gorgeous, created a little escape from the bustling city below. 100% reccommend and hope to be back in the future.
Mrs Linda A, 3-night trip

10/10 Exceptional

Great stay

The hotel was perfectly located the staff very helpful and friendly and the room was perfect
Andrew, 4-night trip

8/10 Very good

Perfect 3 day stay

Hotel was all you needed for a 3 day trip. 10 minute walk to main promenade. Staff were very helpful at all times. Delux double room was a good size(room 35), although no terrace which was a disappointment. There was biscuits, cake and fruit upplied everyday which was lovely. We were given a small bottle of wine on our last night to enjoy before heading out. Plung pool at rear was perfect for a quick dip yo cool off. Thanks to all for a lovely stay
James, 3-night trip

10/10 Exceptional

Short break

Few ants in the room and room still very hot with the air con on
Clare, 3-night trip

10/10 Exceptional

Staff were very helpful in telling us about the area or booking a table or telling the (pre-arranged) taxi driver where to find us! Walkable from many good eating places - we liked Sukura and the Pizza place just down the street. Very quiet and nice rooms.
Jeremy, 3-night trip

10/10 Exceptional

I thought it was a very good quiet location. Staff were very freindly and very informative especially daniel! Room had everything you needed loved the daily pastries. The walls were quite thin so could hear a little noise from next door but apart from that was great!
Paula, 4-night trip

8/10 Very good

Lovely Stay

Beautifully kept small hotel, very close to old town . Nice staff. Room we had booked was fine but bed was too small, so we upgraded to a suite with a balcony and direct access to garden, which was excellent value for money. Parking quite restricted but fine with assistance
charles, 3-night trip

6/10 Good

It was not a full service property. They did supply some sort of breakfast. The cost is too high for the value. Parking was not nearb
Arina, 1-night trip

8/10 Very good

The hotel was not quite what we imagined as there were no facilities at all apart from tea and coffee making and pastries/biscuits in the room. This was mainly our fault as we hadn’t checked the details properly and didn’t realise there was no bar or breakfast. There is an outdoor pool but it didn’t look inviting. Staff are wonderful and helpful and the location is great so easy walking to the port and restaurants. The room was very clean. We had a sea view but in the distance over rooftops.
Janet, 2-night trip

10/10 Exceptional

Fantastisk service. Väldigt vänlig och personlig.
Dennis, 1-night trip

10/10 Exceptional

Great location and amazing staff!
Rosa, 1-night trip

8/10 Very good

Cambiar las camas son pequeñas, y colchones dejan mucho que desear
lazaro, 2-night trip

6/10 Good

Our room needed a good, deep clean. The floor was dirty and the windows and light switches were dusty and generally dirty. The floors werent cleaned properly. We only had one towel for 2 people and it had stains on it. You cannot change the temperature of the aircon and it's either boiling hot or too warm. Much improvement needed. The rooms need a clean al fondo
Lesley-Anne, 1-night trip

6/10 Good

Vi havde bestilt 2 enkeltsenge m terasse

Døren til vores terrasse var i stykker hvilket hotellet oplyste ved indcheckning …..terrassen kunne ikke benyttes . Døren var ikke lukket helt så al trafikstøj fra gaden ,gik direkte ind i værelset . Fik efter forespørgsel ,fik vi tilbudt et andet meget mindre værelse med adgang til terrasse med en MEGET lille dobbeltseng …..hvilket ikke var det vi havde betalt for og var ikke behageligt at sove i
Anne, 2-night trip

10/10 Exceptional

An excellent hotel. The staff were so friendly and helpful, giving us great recommendations and providing anything we asked for (bottle openers, beach towels). The rooms are really modern and clean with excellent aircon. The location is also really good to walk around Santander. The pool is also really nice and much deeper than we had thought! We would definitely recommend this hotel.
Arran, 2-night trip

10/10 Exceptional

You should absolutely stay here if you are considering this hotel. Daniel and Katia, the two staff members with whom I engaged the most, are so professional and so genuinely kind. (they would even bring me by my name every day!) I stayed for one full week in a room with a beautiful balcony and wonderful amenities. They seem to think of everything that you might need and they go above and beyond in terms of what they provide in the room. They’re also very generous with the coffee and snacks that they provide each day and it wasn’t unusual for me to be asked by the team if I needed anything else. They genuinely wanted to make sure that my stay was as comfortable as possible. The hotel itself is beautiful and the location, in a spectacular neighborhood, is absolutely perfect and convenient to everything. Somehow you’re close to everything but it’s still a quiet peaceful street, and you really feel immersed in the real life of the residents. In the end, I think it is the staff who makes a place special and that was my experience here. I can’t thank them enough, and I definitely will return!
Asra, 7-night trip

10/10 Exceptional

Estructura muy linda, piscina espectacular y camera ordenada, siempre limpia y aprovechada de todo, comprendido dulces, cafè y agua gratuitos. Equipo muy gentil y disponible
Matteo, 2-night trip

10/10 Exceptional

Katia greeted us and toured us the property. Very nice and professional.
Richard, 1-night trip

10/10 Exceptional

The staff were being hassled but dealt with the complainants well and made us feel welcome and at ease. Well located for everything Santander has to offer but important to pre book car parking as this is limited
Howard, 1-night trip

10/10 Exceptional

The staff were amazing, nothing too much trouble. Excellent restaurant recommendations, pool area a godsend. They constantly contacted us to check all was ok. Had a superior room with a balcony overlooking the pool. Local pastry delivered for a complementary breakfast
Diane, 4-night trip