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Mercure Tokyu Stay Osaka Namba

3.0 star property
Hotel with restaurant, near Dotonbori

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Tokyu Stay Osaka Namba

Courtyard
Exterior
Lobby
Laundry room
Gift shop

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant
  • Fitness center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Hair dryer
The price is $184
includes taxes & fees
$167 per night
Dec 9 - Dec 10

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine) | Desk, free WiFi, bed sheets

Deluxe Twin Room, Corner (with Washing Machine)

Highlights

Air conditioning
Heating
LCD TV
Separate bathtub and shower
Bidet
Hair dryer
Rainfall showerhead
Private bathroom
  • 334 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds (with Washing Machine)

Superior Twin Room, 2 Twin Beds (with Washing Machine) | Desk, free WiFi, bed sheets

Superior Twin Room, 2 Twin Beds (with Washing Machine)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Separate bathtub and shower
Bidet
Hair dryer
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine) | Desk, free WiFi, bed sheets

Family Room (Privilege, with Washing Machine)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Separate bathtub and shower
Bidet
Hair dryer
Rainfall showerhead
  • 441 sq ft
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Private bathroom
Rainfall showerhead
Bidet
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

Twin Room, 2 Twin Beds (Privilege, with Washing Machine) | Desk, free WiFi, bed sheets

Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

Highlights

Air conditioning
Heating
LCD TV
Separate bathtub and shower
Bidet
Hair dryer
Rainfall showerhead
Private bathroom
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Shower/tub combination
Bidet
Hair dryer
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (with Washing Machine)

Deluxe Twin Room (with Washing Machine) | Desk, free WiFi, bed sheets

Deluxe Twin Room (with Washing Machine)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Separate bathtub and shower
Bidet
  • 323 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine) | Desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed (with Washing Machine)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Separate bathtub and shower
Bidet
Hair dryer
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine) | Desk, free WiFi, bed sheets

Room, 1 Queen Bed (Privilege, with Washing Machine)

Highlights

Individually furnished
Air conditioning
Heating
LCD TV
Separate bathtub and shower
Bidet
Hair dryer
Rainfall showerhead
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

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includes taxes & fees
$110 per night
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About the neighborhood

Map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086

What's nearby

  • Dotonbori - 3 min walk - 0.3 km
  • Namba Grand Kagetsu Theater - 11 min walk - 1.0 km
  • Tsutenkaku Tower - 3 min drive - 3.1 km
  • Kyocera Dome Osaka - 4 min drive - 2.9 km
  • Osaka Castle - 7 min drive - 4.6 km

Getting around

  • Itami Airport (ITM) - 26 min drive
  • Kansai Intl. Airport (KIX) - 54 min drive
  • Kobe Airport (UKB) - 55 min drive
  • Osaka-Namba Station - 6 min walk
  • Kitntetsu-Nipponbashi Station - 12 min walk
  • Sakuragawa Station - 16 min walk
  • Shinsaibashi Station - 7 min walk
  • Namba Station - 9 min walk
  • Yotsubashi Station - 9 min walk

Restaurants

  • ‪ganja - ‬1 min walk
  • ‪心斎橋モノリス - ‬2 min walk
  • ‪ミルチマサラ (Mirch Masala) - ‬1 min walk
  • ‪BAR ちょこPARTY - ‬1 min walk
  • ‪BAR録de無死 - ‬1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

Mercure Tokyu Stay Osaka Namba offers a fantastic location, putting you just a 5-minute walk from Dotonbori and Dotonbori Glico Sign. Guests can visit the fitness center for a workout or grab a bite to eat at CENTRE M(サントル エム), which serves breakfast and lunch. Also, Namba Grand Kagetsu Theater and Namba Parks are within a 15-minute walk. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Shinsaibashi Station is 7 minutes and Namba Station is 9 minutes.

Languages

English, Japanese

At a glance

Hotel size

  • 288 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
  • Minimum check-in age: 20
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant

What to do

  • Shopping

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Elevator
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Special features

Dining

CENTRE M(サントル エム) - This buffet restaurant serves breakfast, lunch, and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Frequently asked questions

Does Mercure Tokyu Stay Osaka Namba offer free cancellation for a full refund?
Yes, Mercure Tokyu Stay Osaka Namba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Tokyu Stay Osaka Namba?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Tokyu Stay Osaka Namba?
Sorry, there's no onsite parking at Mercure Tokyu Stay Osaka Namba.
What are the check-in and check-out times at Mercure Tokyu Stay Osaka Namba?
Check-in start time: 2:00 PM; Check-in end time: 1:00 AM. Check-out time is 11:00 AM.
What is there to do at Mercure Tokyu Stay Osaka Namba and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Mercure Tokyu Stay Osaka Namba?
Yes, there's an onsite restaurant, CENTRE M(サントル エム).
What's the area around Mercure Tokyu Stay Osaka Namba like?
Mercure Tokyu Stay Osaka Namba is in Minami, a short 7-minute walk from Shinsaibashi Station and 3 minutes' walk from Dotonbori. Travelers love the hotel's prime location.

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

rabia, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Fantastic location in Americamura (less than 10 min walk to train station) and the best breakfast buffet of our entire trip. Room was very large and comfortable, but lighting was extremely dim (hard to see!) and we couldn’t find the trash can until the last day.
Sean, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martha, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

I like the room with washing machine. Good to wash laundry so that we dont need to bring so much clothes for the whole family. Hotel took the initiative to set up the 3rd single bed for us. Family of 2 adults and 2 small kids
Choon Lin, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Merci Mercure
Second time at Mercure Tokyu Stay Namba. Lovely lobby decor and fantastic location in the heart of Osaka yet quiet.
Jimmy Liang Bing, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The front office staff were all very helpful. I had a wonderful stay in Osaka
Benny, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Jimmy Liang Bing, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great stay! No complaints. Very convenient location and very close to Dontonbori.
Amanda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Felipe, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

JUAN CARLOS, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I felt so proud that I choose the best location for a hotel ever! I was comfortable that I felt bad leaving. I felt home and super welcomed. Rooms are modern and equipped with everything you need to live comfortably, Two things however I thought could improve 1) Set up the tv so people can cast programs from their phone or laptops (though you are busy exploring you will hardly watch anything) 2)Offer more veggie or kosher/halal options for the breakfast as I really missed out on lots of good foods lol.
miloud, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angeline, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mark Anthony, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Starting with the positive, the facility itself looked nice and clean. There is a lobby/lounge area away from the concierge desk where you can sit and play pool. Hotel was very affordable and it is very convenient in regards to being very close to dotonbori. Here is the disclaimer though for the surrounding area. The 1-2 block radius around the hotel itself is fine, but as you cross the big intersection towards dotonburi, thats when the nightlife and "risque" or "shady" color of the neighborhood is apparent. Much like shinjuku in Tokyo, this area is very tame during the daytime, but once night hits, it's completely different. I would advise consideration of these points if traveling with family or young children. Points were deducted from this review mainly due to the room itself. The room hallways were darker than i thought necessary but aesthetics are subjective. Room itself looked ok, nothing special, a bit small but was expected. The problem however is the bathroom. There was a terrible sewage smell in the bathroom that was unbearable. I had to go to the concierge desk to ask for a room change. They seemed nonchalant about the bathroom smell but did change me to another room on another floor right away. New room was exact copy of my pevious but just on a different floor. No weird smell in the new room. Overall, i was satisfied, not amazed or impressed but it was an affordable hotel ro that was decent. Only negative was the room smell and the need to switch rooms.
Kenny, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Miguel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is in a perfect location. Staff are 10/10. The upkeep of the hotel is stylish and very modern. Best buffet breakfast too. Their fresh croissants rival those of Paris. My only criticism is the “gym”. Add some weights.
Edward, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

It’s my second time to stay in this hotel, great location and very clean rooms.
TW, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

room and hallway very dusty.
Rosa, 3-night trip
Verified Expedia guest review

8/10 Very Good

TW, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

This seems like a new hotel. I really loved the location which was right in the heart of everything. I was traveling with my brother and his family so we booked two rooms. I was a little irked that my brother's room was upgraded but mine was not, especially since I booked and paid for the rooms. Although the hotel seems new, there was something weird about the way the carpet squares were laid out next to the bed. There were big gaps between the carpet tiles which made the floor sticky. It was very helpful to have a washer/dryer combo unit in the room, although it was not obviously placed in our room. It was hidden behind a roller shade. As many other reviewers have mentioned, the lighting is dim in the guest rooms. Not only is the lighting dim, but the dark colors of the walls and wood make it seem even darker. There is a nice outdoor courtyard to sit in a visit with friends and family. I would definitely stay here again. I just hope they fix that carpet in the room.
Nancy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Room was excellent and spacious. Breakfast is a must when booking this hotel. The only setback was the hallways were dark.
ROBERT JOEL, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent service
Sukaru was very helpful as mu hubby left his bagpack on the rapid train. Her service was excellent and she did everything and her instructions were very clear and ensure we have no difficulties in getting back his bag. Thank you very much.
Yuen Chin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and comfortable hotel, very clean, great location, helpful staff, good breakfast.
Tuan, 3-night family trip
Verified Expedia guest review

4/10 Fair

Just don't...its not worth it....
Usually I take a very optomistic view of review posted and try to give the hotel the benefit of the doubt but the reviews of this hotel is pretty spot on and consistent with reviews I've read before arriving and my own experience. The hotel location was the ONLY positive about this hotel. Customer service was a hit and miss depending on staff but previous reviews of one particular staff member is accurate (not going to name names in this post) which made the experience and encounter rather unpleasant. The worst part of this hotel is how dark it is. It's really dark throughout the hotel, hallways and hotel room. The walls are painted in dark colours, the lighting is insufficient throughout the hotel and in the hotel room and the walls are thins so you can hear all the action going on in the rooms above and beside you. I would not book this hotel again even though the location was fantastic.
6-night family trip
Verified Hotels.com guest review