I had a hotels.com coupon so used it for the Jacuzzi suite. The lobby looked nice and clean, and front desk staff were pleasant and helpful. The elevator smelled stale, but hallways were nice. The room smelled strongly of old, stale cigarette smoke, even though there was a no-smoking sign on every door. The floor had a lot of damage from past guests, and the ceiling above the jacuzzi tub was damaged. A picture was missing with hardware in the wall. Overall just shabby. The bed was comfortable. Whenever someone from the upper floor drained their jacuzzi (four times that night), it loudly gurgled as if the tub in our room was draining. Shower took a very long time to warm up but was then fine. An OK stay, but shabby and dated hotel with old plumbing is a bit lackluster.