177, Jalan Macalister, Georgetown, George Town, 10400
What's nearby
Penang Times Square - 15 min walk - 1.3 km
Gurney Drive - 15 min walk - 1.3 km
KOMTAR - 17 min walk - 1.5 km
Gurney Plaza - 4 min drive - 4.1 km
Swettenham Pier Cruise Terminal - 6 min drive - 4.7 km
Getting around
Penang Intl. Airport (PEN) - 28 min drive
Penang Sentral - 30 min drive
Tasek Gelugor Station - 36 min drive
Airport shuttle (surcharge)
Restaurants
Penang Kitchen, Courtyard by Marriot - 5 min walk
Ghee Hiang - 5 min walk
天天鱼 Daily Fish - 6 min walk
Instea - 4 min walk
Pantry - 6 min walk
About this property
One Pacific Hotel & Serviced Apartments
When you stay at One Pacific Hotel & Serviced Apartments, you'll be just a 5-minute drive from Gurney Drive and KOMTAR. Guests will have free perks like WiFi and self parking. Also, Gurney Plaza and Penang Hill are within a short drive.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
90 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Transfers
Airport shuttle from 7:00 AM to 11:00 PM*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Coffee shop
Traveling with children
Grocery/convenience store
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchairs available on site
Wheelchair-width doorways
Well-lit path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: MYR 100.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 25.00 for adults and MYR 25.00 for children
Airport shuttle service is offered for an extra charge of MYR 68.00 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
Rollaway beds are available for MYR 60.0 per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.
Also known as
One Pacific Hotel Sdn Bhd Penang
One Pacific Sdn Bhd Penang
One Pacific Hotel Serviced Apartments Penang
One Pacific Hotel Serviced Apartments George Town
One Pacific Serviced Penang
One Pacific Serviced George Town
One Pacific Hotel Sdn Bhd
One Pacific Hotel & Serviced Apartments Hotel
One Pacific Hotel & Serviced Apartments George Town
One Pacific Hotel & Serviced Apartments Hotel George Town
Frequently asked questions
Does One Pacific Hotel & Serviced Apartments offer free cancellation for a full refund?
Yes, One Pacific Hotel & Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at One Pacific Hotel & Serviced Apartments?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at One Pacific Hotel & Serviced Apartments?
Yes, there's free self parking.
Is airport shuttle service offered by One Pacific Hotel & Serviced Apartments?
Yes, an airport shuttle is available from 7:00 AM to 11:00 PM on request. The charge is MYR 68.00 per vehicle one-way.
What are the check-in and check-out times at One Pacific Hotel & Serviced Apartments?
You can check in starting at 3 PM. Check-out time is noon.
Are there restaurants at or near One Pacific Hotel & Serviced Apartments?
Yes, there's an onsite restaurant.
What's the area around One Pacific Hotel & Serviced Apartments like?
One Pacific Hotel & Serviced Apartments is in Downtown George Town, a short 15-minute walk from Gurney Drive and 17 minutes' walk from KOMTAR.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 23, 2024
Goh
Goh, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 24, 2024
Clean and comfortable room
Kadiman
Kadiman, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 13, 2024
Maureen
Maureen, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 3, 2024
Strategic location
Yueh Huei
Yueh Huei, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 18, 2023
Very good
Zhi Xue
Zhi Xue, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2023
The room design is nice and spacious except some facilities eg. bathroom light sometimes keep flashing and the tv reception not good when heavy rain comes the channels will go offline. After rain has stopped one of the chinese channel still continues to go offline.
ZiJie, Leslie
ZiJie, Leslie, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 26, 2023
Loy Meau
Loy Meau, 3-night trip
Verified Expedia guest review
6/10 Good
Sep 25, 2023
Staff is super friendly. Tiles on bathroom could use some upgrade, but overall, the place is very clean.
SIAW
SIAW, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 20, 2023
The hotel was well run and clean, with staff only too willing to assist with any questions/support in relation to local restaurants, transport options, and attending to room cleaning/topping up amenities, etc.
I would have provided a five star rating if the bed wasn’t just so uncomfortable (too firm for a seven night stay).
Bryan
Bryan, 8-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 17, 2023
The cleanliness of the room. Spaciousness of the room. Friendliness of staff. Eating place easily accessible. A well known hospital opposite.
YOKE MENG
YOKE MENG, 3-night family trip
Verified Expedia guest review
4/10 Fair
Sep 10, 2023
they never clean up the Glass we used at the room.
LIA
LIA, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2023
Qiang
Qiang, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 11, 2023
Limitless bit outdated, but overall nice.
Qiang
Qiang, 1-night family trip
Verified Expedia guest review
6/10 Good
Jul 24, 2023
location very closed by georgetown area, great food near by. On the rainy day you have to pay rent for the umbrella at the reception
Pacharapong
Pacharapong, 2-night trip
Verified Expedia guest review
8/10 Very Good
Apr 8, 2023
Awesome Stay with Great Convenience
Our stay is amazing with friendly staff at housekeeping and front desk. The rooms are also great enough for a group of 3 for us, and can host up to 4 pax. Just that the bathroom in my room has spider webs, and would be great if that can be cleared up. Other than that, the room was awesome. It has a little dining table which is awesome for us to feast our dinner and supper on rainy nights. Overall a great stay, thank you. It is also important to note that there is a pharmacy and convenience store at the ground floor so it is really convenient if you are missing anything. :)
SAMUEL
SAMUEL, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Mar 20, 2023
Large room. Clean, quiet, comfortable. Strong AC, but the room stays cool most of the time without it. Friendly staff. I will stay here again.
GREGORY
GREGORY, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 13, 2023
Will definitely repeat
Muhammad Hafiz
Muhammad Hafiz, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 1, 2023
Great fun at Penang
The room is spacious and clean. Good housekeeping service too. Location is good as easy accessible to many good food amd places of interests via car.
Verified traveler
3-night trip with friends
Verified Hotels.com guest review
6/10 Good
Feb 17, 2023
Ivy
Ivy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 9, 2023
The room was reasonably spacious, with room to move for 2 adults, nice solid bed, bathroom is well appointed the room has a safe deposit box which is handy, it has a laundry room with a rm30 per wash. The parking is free and easily accessible.Location along McAllister Road is great for food, 15 minutes walk to New Lane.
Thomas
Thomas, 3-night romance trip
Verified Wotif guest review
10/10 Exceptional
Feb 7, 2023
Their service was good. Booked family room. Their rooms were clean and well kept. Also the location of the hotel is very strategic. Most of the tourist spot locations are in walking distance. They also had 7-eleven just beside the hotel which is very convenient. Just that the check in takes some time if you go on peak time and also their parking is limited.