Alejandro Serrano Aguilar Stadium - 17 min walk - 1.4 km
Mall del Rio - 6 min drive - 3.5 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 4 min drive
Jose Joaquin de Olmedo Intl. Airport (GYE) - 79.9 miles/128.6 km
Luis Cordero (Hermano Miguel) Station - 2 min walk
14n - Antonio Borrero Station - 3 min walk
Gaspar Sangurima Tram Station - 3 min walk
Terminal Terrestre Station - 15 min walk
Unidad Nacional Tram Station - 26 min walk
Restaurants
Negroni - 7 min walk
El Confesionario - 7 min walk
Balcon Quiteño - 2 min walk
cositas - 5 min walk
Raymipampa - 7 min walk
About this property
Hotel Boutique Castilla de Leon
Enjoy your visit to Cuenca with a stay at Hotel Boutique Castilla de Leon. The property is just a short walk to public transportation: Gaspar Sangurima Tram Station is 3 minutes and Terminal Terrestre Station is 15 minutes.
Languages
English, Spanish
At a glance
Hotel size
17 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 9 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Height restrictions apply for onsite parking
Onsite garage
Offsite parking within 98 ft (USD 7 per night), from 8:00 PM to 8:00 AM
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekend mornings 8:00 AM–10:00 AM
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 1897
Safe-deposit box at front desk
Garden
Television in common areas
Banquet hall
Room amenities
Be entertained
LCD television
Premium digital channels
Streaming services
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 7.75 to 15.75 for adults, and USD 5.75 to 9.75 for children
Credit card charges are subject to an extra charge of 9 percent
Parking
Parking is available nearby and costs USD 7 per night (98 ft away; open 8:00 PM to 8:00 AM)
Parking height restrictions apply
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Hotel Boutique Castilla Leon Cuenca
Hotel Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Hotel Boutique Castilla de Leon Hotel
Hotel Boutique Castilla de Leon Cuenca
Hotel Boutique Castilla de Leon Hotel Cuenca
Frequently asked questions
Does Hotel Boutique Castilla de Leon offer free cancellation for a full refund?
Yes, Hotel Boutique Castilla de Leon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Boutique Castilla de Leon?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Boutique Castilla de Leon?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Hotel Boutique Castilla de Leon?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Boutique Castilla de Leon and nearby?
Hotel Boutique Castilla de Leon has a garden.
What's the area around Hotel Boutique Castilla de Leon like?
Hotel Boutique Castilla de Leon is in Downtown Cuenca, a short 3-minute walk from Gaspar Sangurima Tram Station and 5 minutes' walk from Calderon Park.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
Sep 12, 2024
Carlos
Carlos, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 30, 2024
The one light in the room. for four was extremely dim like a 40 watt bulb it was horribly dark and the first week it was hard to get our room cleaned you have to leave your key we came back after 2pm on several occasions and the beds were not made or room cleaned the area is very convenient and there are tons of options for food Cuenca is beautiful and most establishments are not like this the staff are friendly but
the service is bad I even had to go buy a plunger because they didn’t have one they do now I left it
but also Expedia is to blame for not vetting the location
Monty
Monty, 14-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 2, 2024
The hotel was under construction but the staff were amazing.
Dioselina
Dioselina, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 17, 2024
The staff behaved very well, great variety of food, clean hotel, and one of the staff members named Castillo was very helpful, polite, and always willing to give a hand. I do suggest in the future to have a hair dryer and iron in the room, please. Thank you!
Dania
Dania, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2024
CAROLINA
CAROLINA, 3-night trip
Verified Travelocity guest review
10/10 Exceptional
May 25, 2024
Es un lugar tranquilo y cercano al centro de la ciudad, a donde se puede acceder caminando y disfrutando del entorno.
FERNANDO S.
FERNANDO S., 1-night family trip
Verified Expedia guest review
8/10 Very Good
May 4, 2024
Dioselina
Dioselina, 1-night trip
Verified Expedia guest review
6/10 Good
Mar 2, 2024
The hotel was acceptable and the staff helpful. The breakfast was good. However, we had asked for a twin room and they gave us a room with one double and two twin beds. It was very crowded and not very restful. Also there was hot water in the shower only and not all the time. Property definitely needs some upkeep.
Constance Marion
Constance Marion, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 18, 2023
Esther
Esther, 3-night trip
Verified Expedia guest review
2/10 Poor
Aug 5, 2023
Room I paid for was given to someone else. Then they wanted to put me in a smaller room that I did not pay for and not give me a refund for the difference. We went to see the room and it smelled horrible like bleach. I chose not to stay there and wanted a refund which I did not get. The man at the front desk was also sick coughing and sneezing all over the place . It was such a bad experience would not recommend this place to anyone.
Lisa
Lisa, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2023
.
Dessiree
Dessiree, 2-night trip
Verified Expedia guest review
6/10 Good
Dec 6, 2022
convenient location, close to tram which provides easy airport access. Affordable rate
howard
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2022
Carlos
Carlos, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 8, 2022
Oscar
Oscar, 3-night family trip
Verified Expedia guest review
6/10 Good
Jul 16, 2022
Mayra
Mayra, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 26, 2022
Everything was perfect!!
Tanya
Tanya, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 7, 2022
We checked in late, Front Desk employee Edgar was very helpful, and the place was quite and close to va all services
Abraham
Abraham, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2021
Everything is close to the hotel, and can walk around there. especially the Mercado 9 de octubre where you ca get fresh fruit and food.
Julian
Julian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 6, 2021
All good
Michael
Michael, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2021
Very nice hotel, good location. Hot water is not very hot.
quan
quan, 1-night family trip
Verified Expedia guest review
2/10 Poor
Aug 8, 2021
Sonia
Sonia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 20, 2021
The staff was very friendly. Good breakfast. Great location!
Verified traveler
2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2021
Muy buena ubicación.
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 25, 2021
Not a bad hotel! Clean and nice! Parking was an issue but staff were helpful
Verified traveler
2-night trip with friends
Verified Expedia guest review
8/10 Very Good
May 11, 2021
The location was near a noisy intersection. We had no problems but were advised by locals to be careful. We did not go out at night or weekends due to covid lock down. The hotel and staff were very helpful, and nice. Breakfast in our room was great also.
Verified traveler
10-night family trip
Verified Expedia guest review
General property information
Travelers Say
"Great service from staff and facilities was excellent."