I have stayed at a number of Embassy Suites and my previous stays were wonderful. This one was disappointing. 1. My room was not cleaned during my stay there, even though it was requested and I was assured it would be taken care of. 2. I was very disappointed in the lack of necessaries available in the room. It has become commonplace in many hotels to cut costs by eliminating the little niceties I have come to expect at hotels of the caliber of an Embassy Suites. Things like extra coffee, soap, glasses, towels, etc. 3. Hotel guests were notified that on Thanksgiving morning, breakfast would be available until 10 am. The staff decided to stop serving early. When guests arrived at 9:30am and the area was closing, a near riot broke out. 4. What happened to bellhops? If this were a Motel 6, I would rate this stay a 5. But it’s an Embassy Suites by Hilton and therefore only deserves a 2.