The secondary security lock was inoperative. I was prepared to pay cash for my room and was informed they didnât except cash! There is nothing on the web site to note this feature. Had I known I would have stayed somewhere else.
Our first room thr couch bed did not work and the light over the stove top. Then we were moved and the wall had water damage, the vent did not really work when i was cooking burgers smoked up the room and then had to open the door to the hallway so the room and halway smelled like burgers for the rest of our stay. The breakfast downstairs was not bad. The pool was rough and cut up the kids feet and gave them blisters.
Overall a good experience. Hotel is dated and in need if some basic repairs and updates. We had no room service for basic cleaning or towel replacementâŠ.nor were informed that this would the case. Breakfast offerings were good and presented well. Coffee was outstanding I would have to say.
Property need major remodeling. Unbelievable that this hotel is on your site. Expedia need a sercet representative to go stay at the hotel and rate them accordingly to they conditions. I had to stay the first night to keep from losing money. I had to pay $222.00 to stay in that place . Shower conditions was Unbelievable heater didn't work. We nearly froze that night. I wish would refund me my $222.00 back. I tried to call and chat nothing works. The chat person told me to wait and never came back. AI is garbage. Can someone please help me with this matter.
Thank you for having maps and brochures of local attractions. We didn't have anything planned and we were able to pick something to do from your sheets. Breakfast was fantastic and the room was excellent. Thank you!