Our stay should have ended on Friday 18th October. We have had to check out this morning for our safety. The hotel is dirty,with stains all along the corridor in level 1,the room wasn’t much better but the bed sheets were clean so after much deliberation between our family on Sunday when we checked in,we decided to stay. Dirty skirting boards that didn’t look like they’d ever been wiped clean, mould in the shower,shower head was filthy. The whole room,actually the whole hotel was in desperate need of a proper, deep clean.The fire alarm went off twice on Wednesday evening, which I know is nobody’s fault but the procedure which followed was a joke. I went to reception to find out what was going on where & we needed to go,and the man on reception was just stood there. He told me he’d rung the fire brigade. If he’d rung the fire brigade because he couldn’t be sure if there was a fire or not, why wasn’t the hotel evacuated until the fire brigade could tell us there was no fire and the building was safe?
The security in the building leaves lots to be desired. The fire door at the end of the first floor last night was wedged open, not safe!! The door to get into the first floor accommodation does not have a working key entrance which is another safety concern. Anybody could walk in the hotel at any time and gain access to the corridors. An absolutely appalling stay in a disgusting hotel that clearly didn’t care for the safety of it’s guests