The Good:
- newly renovated
- good and friendly service at the front desk
- convient location
The not so great
- Really noisy from within the hotel
- Don’t look under the bed as cleaning doesn't go that far
- follow up on queries may be an issue
Overall, a good place to stay and if you are normally a very sound sleeper. It’s a stay and go type of place.
If you want a good night sleep, it might be a bit tough. You will hear people talking, doors and lift on your floor or the floor above. The fridge in the room is also quite loud with the motor coming on every 10 mins or so.
We stayed for 5 nights and all 3 of us (2 adults and a child) were awaken by some form of noise multiple times during each night. Door slamming and hallway discussion being the main culprits.
Otherwise, perfectly reasonable place to stay with generally clean room, free water every 2 days (no free bottle of wine as promised but oh well), and generally good customer service.
The only small bit of complaint I have is that I asked reception to check what the cleaners may have done with cuddly toy that was on my daughter bed. We believe the cleaners may have wrapped up the sheets along with the cuddly toy when they cleaned the room and removed it. However, despite being promised that they will come back to me, I have yet to hear back.
Its her favourite toy and we should have moved it to a safe place rather than left it on the bed on cleaning day, but would have been nice for a follow up.