2/10 – Mangelhaft
12. Februar 2025
Horrible, don’t waste your money
I spoked with multiple people on your team to try and get a refund. We stayed one night and then left.
The neighbor had open buckets of chemicals and was smoke right outside on the shared lawn. He was even smoking while my kids were outside playing directly next to them.
There were tons of rodent droppings on the shelves that we were supposed to store our clothes on as well as in the corners of the bedroom floors.
We were extremely disappointed. We’ve tried to have Expedia contact their property management team and it seems like we are just getting the runaround. I was told by Expedia that someone was going to be calling me to set up a time for a manager to come by and verify all the issues but no one did.
Their only solution was to have a cleaning crew come by again and also speak with the neighbor about the smoking but it wouldn’t have solved the problems. If there were rodent droppings visible then I know there’s far more hidden.
Save your money and go stay at the Ritz Carlton right down the street, it’s actually cheaper.
Heather
Heather, Familienurlaub (7 Nächte)
Von Hotels.com geprüfte Gästebewertung