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Elegant Suites Westlake

5.0 star property
Lakefront aparthotel with spa, near West Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elegant Suites Westlake

Apartment, 4 Bedrooms, Lake View | Premium bedding, minibar, in-room safe, individually decorated
Outdoor pool
Outdoor pool
2 bars/lounges
Studio, Garden View | Living area | LCD TV, fireplace, DVD player
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Lounge area
    Lounge area
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Kitchen
    Kitchen
Main amenities
  • 135 apartments
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Free area shuttle
  • Children's pool
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk
Feel at home
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Kitchen
  • Second bathroom
  • Separate bathtub and shower
The price is $95
includes taxes & fees
$87 per night
Dec 4 - Dec 5

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View | Premium bedding, minibar, in-room safe, individually decorated

Apartment, 2 Bedrooms, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
  • 1324 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Living area | LCD TV, fireplace, DVD player

Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
  • 926 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Garden View

Studio, Garden View | Living area | LCD TV, fireplace, DVD player

Studio, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
  • 603 sq ft
  • Studio
  • 2 bathrooms
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

In-room dining

Family Apartment, 2 Bedrooms, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
  • 1324 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

Similar properties

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Oakwood Residence Hanoi
Pool
Kitchen
Laundry facilities
Pet friendly
9.4 out of 10, Exceptional, (112)
The price is $91
includes taxes & fees
$85 per night
Dec 4 - Dec 5
Oakwood Residence Hanoi
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About the neighborhood

Map
10B Dang Thai Mai Street, Tay Ho District, Hanoi

What's nearby

  • West Lake - 6 min walk - 0.6 km
  • Tran Quoc Pagoda - 4 min drive - 3.1 km
  • Ho Chi Minh Mausoleum - 5 min drive - 4.3 km
  • Hoan Kiem Lake - 6 min drive - 5.8 km
  • Hanoi Old Town Night Market - 7 min drive - 6.0 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 29 min drive
  • Hanoi Long Bien Station - 12 min drive
  • Hanoi Railway Station - 17 min drive
  • Ga Thuong Tin Station - 22 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Le Jardin - French Bistro - ‬6 min walk
  • ‪NYC Pizza - ‬3 min walk
  • ‪Hanoi Sandwich House - ‬5 min walk
  • ‪La Fiorentina Restaurant 20 Đặng Thai Mai - ‬1 min walk
  • ‪Los Fuegos - ‬4 min walk

About this property

Elegant Suites Westlake

Elegant Suites Westlake puts you within a 10-minute drive of Hoan Kiem Lake and West Lake. You can visit the spa to indulge in Thai massages, facials, or reflexology, and Camellia serves breakfast, lunch, and dinner. 2 bars/lounges and a children's pool are other highlights, and apartments offer upscale touches like fireplaces and jetted tubs. Fellow travelers say great things about the helpful staff.

Languages

English, French, Vietnamese

At a glance

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • Spa tub
  • Sauna
  • Full-service spa
  • Massages
  • Spa services
  • 1 treatment room
  • Thai massages
  • Reflexology
  • Couples treatment room(s)
  • Facials
  • Body scrubs

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 5 km
  • Train station pick-up shuttle (surcharge)

Family friendly

  • Free crib/infant bed
  • Children's pool
  • Playground

Restaurants on site

  • Camellia

Kitchen

  • Refrigerator
  • Microwave
  • Espresso maker
  • Electric kettle
  • Cookware/dishes/utensils
  • Rice cooker

Dining

  • 1 restaurant
  • 2 bars/lounges
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: USD 25.0 per night

Bathrooms

  • Separate bathtub and shower
  • Rainfall showerhead
  • Jetted bathtub
  • Hair dryer (on request)
  • Free toiletries
  • Bathrobes
  • Towels provided
  • Slippers
  • Bidet

Living spaces

  • Fireplace
  • Living room
  • Dining room
  • Library

Entertainment

  • LCD TV with cable service
  • DVD player

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Desk
  • Conference center

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Soundproofing
  • Wheelchair accessible
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • On the lake
  • In the business district

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 135 rooms
  • 16 floors
  • 1 building
  • Built in 2013
  • Individually decorated

Special features

Spa

Elegant Spa has 1 treatment room. Services include Thai massages, facials, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Camellia - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of USD 100 (subject to availability)
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Parking

  • Extended parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.

Also known as

Elegant Suites Westlake Aparthotel Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Hanoi
Elegant Suites Westlake
Elegant Suites Westlake Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Aparthotel Hanoi

Frequently asked questions

Does Elegant Suites Westlake offer free cancellation for a full refund?
Yes, Elegant Suites Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Elegant Suites Westlake?
Yes, there's a children's pool.
Are pets allowed at Elegant Suites Westlake?
Sorry, pets aren't allowed.
Is parking offered on site at Elegant Suites Westlake?
Yes, there's free self parking.
Is airport shuttle service offered by Elegant Suites Westlake?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Elegant Suites Westlake?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability).
What is there to do at Elegant Suites Westlake and nearby?
Elegant Suites Westlake has 2 bars and a spa, as well as a garden.
Are there restaurants at or near Elegant Suites Westlake?
Yes, there's an onsite restaurant, Camellia.
Does Elegant Suites Westlake have private spa tubs?
Yes, each apartment has a jetted bathtub.
Does Elegant Suites Westlake have a kitchen or kitchenette?
Yes, there is a kitchen which also includes an espresso maker, a rice cooker, and cookware.
Does Elegant Suites Westlake have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Elegant Suites Westlake like?
Elegant Suites Westlake is a short 6-minute walk from West Lake and 7 minutes' walk from Syrena Shopping Center.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Son, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved it
Lovely hotel out of the hustle and bustle with just a $4 Aud grab to old town. Massive rooms like being at home. We checked out late and sat around the pool before heading to the train station. Highly recommend
Manu, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Elegant indeed. Just a nice experience.
Diethelm, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Edward, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing place!!! Would stay longer next time. Great breakfast with both western and Viet food! Amazing suite facing the lake and pool. Awwww we loved it so much there!! Thank you ☺️
Kathlyn, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very Good

Phòng ốc rộng rãi, sạch sẽ. Phòng có bếp nhưng không có đồ dùng học trợ nấu nướng như dầu ăn, gia vị... Không có đũa dùng mà chỉ toàn dao dĩa. Thế nên nếu ở lâu chắc khách phải chủ động mua đồ để nấu nướng vì chỉ cung cấp nồi xoang, bát đĩa. Khu vui chơi trẻ em dù trong nhà nhưng mùa đông lạnh không có máy sưởi ấm nên không chơi được. Nhân viên nhiệt tình, lễ phép là điểm cộng.
Linh, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome property
Brock, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Tay Ho is a great neighborhood. Close to the airport and lots of great little bars and restaurants (Vietnamese and other global treats). The staff at Elegant Suites were professional, kind and helpful. We will definitely return when we head back to Hanoi.
Lisa, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nipa, 2-night trip
Verified Expedia guest review

10/10 Exceptional

PURTI, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

4 star feelings
The hotel room was quite big and was comfortable but honestly we didn't feel 5 star ambience and the pool was also very cold ; the breakfast didn't had vegan options
vishal, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

loved the room and the staff
Loved everything about this hotel, the room was perfect, very spacious with a view on the lake. we also had a spacious jaccuzi in the unit (!) and a washing machine. The staff were very helpful. They took their time to explain the city map/landmark and helped us make the best out of our trip
Nada, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Bruce, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great property and staff
Brock, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Would stay again.
Terence, 5-night business trip
Verified Expedia guest review

6/10 Good

Quiet, safe, many amenities around.
Murugananth, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This was an outstang hotel service perfect very helpfull
Brian, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was our (my lady and I) third time staying at Westlake within one year. We stayed 10 nights. As in the past, our stay was pleasant and peaceful. We stayed in a deluxe studio room. The size of the room was adequate. The room was clean and comfortable. No bad smells. The pool and gym are awesome. We used both multiple times…nearly everyday. The pool is huge. There’s a wading pool next to the big pool. Towels and showers are available. Folks are asked to rinse off before entering the pool, which is sensible and a courtesy to others. The gym is spacious and can accommodate 20 or so bodies at a time. It has a/c and portable fans to help keep the temperature down. Water is available as are towels. A billiards table is available, but beware. A couple of the pockets aren’t firmly in place and tend to fall when balls go in them. The breakfast buffet was excellent. There were plenty of choices. Fruits and vegetables were fresh. Food was good or better. All staff were helpful, polite and professional. There were ample eating establishments within a few minutes by foot. In many of them, we had dinner for less than $10 for both of us. We will definitely consider staying at Westlake again.
Jose, 11-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel is clean ,elegant design just like it’s named ,beautiful view from our suites . The staffs are friendly, helpful and respectful. I feel very safe here , love the breakfast buffet, gym. I definitely come back whenever I visit Ha Noi again.
Mai, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Exceptional stay, book here!
Excellent service, clean and very professional. Excellent communication skills. The room was spacious, modern and had all comfort amenities. Breakfast was very good, wide selection. Bed was comfortable. If you’re in Hanoi stay here for sure!
Katrina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice people
dung, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Home in Hanoi
This is an elegant and well appointed apartment hotel to stay in for a family vacation. The hotel is spotless and in a convenient location close to restaurants and groceries. The breakfast buffet is ample. The service is impeccable.
GRACE P, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Verified Expedia guest review

8/10 Very Good

Generally good with room for some improvements.
Generally all went well. Two things I would like to highlight. One is that we were guaranteed late check out at 2pm and this was further confirmed at check in. However on the last day we got a call from reception at 1pm that we had to check out and there was no late check out. We were pressed to check out despite I highlighting to them. We therefore had to rush and checkout. But eventually the staff apologised when the error was realised. The second point concerns the chairs in the restaurant where breakfast was served. Could the hotel look into have guards on the foot of the chairs as they are so noisy when you move them. Very irritating, indeed.
Ravindran, 4-night trip
Verified Hotels.com guest review