Nobody at the counter to check in, had to wait 5 minutes or so before someone came to see that I was even there at the desk. When I got to my room somehow I had a handicap room that backs up to the elevator, elevator noise was minimal but the AC unit wasn't the quietest. There was ZERO water pressure, would have been easier to take a shower in the rain. I would have loved to ask for a different room, but at 10pm it was not worth asking...and whenever I came and went from the hotel there was never anyone at the front desk. I would have said something at checkout, but I was not asked how my stay was. I enjoyed my stay 2 years ago which is why I came back, however I do not think I will stay on my next trip to the area.