The balcony view was nice and the staff was friendly but one night I was questioned if i brought someone into my room. The rules state that you must check in all guests if they would like to enter the hotel. I clearly understood the rules yet i was still questioned at 11:30pm which is completely inappropriate and unprofessional in my opinion.
Likes. Centrally located on the edge of the amurallada with a very good view of the city from the top deck. The breakfast is a full one and not a Continental one, which was a pleasant surprise. Very friendly and helpful staff.
Dislikes. Management closes the deck at 8pm. Way too early. My wife and I wanted to use the jacuzzi in the evening and see the city at night.
UbicaciĂłn aceptable. Desayuno bĂĄsico pero bueno. No hay elevador y se escucha mucho ruido alrededor, definitivamente no es un lugar para descansar. La caja fuerte no servĂa.
Very nice property right at the edge of the old city.. Staff were wonderful, very accommodating and helpful with a variety of requests.. , included breakfast was fantastic in a lovely little dining room. Very reasonable rates!! Highly recommended
I had to go to another hotel across the street to check in and to be buzzed in. Everytime I came and left, I had to be buzzed in. I was hustled to get my room for two people. Stating I only get one person per room... I showed them my booking was 1 room two adults. I traveled solo but I didn't like the fact they wanted a payoff to get my room to what I booked.... if I wanted guess they told me I had to pay an additional 80 US dollars.
The hotel is a great place to begin a walk on top of the wall that surrounds most of the Centro Historico. It's within easy walking distance to lots of restaurants, museums and pubs. Our room overlooked a busy traffic loop and had a view of the castle (about 25 minutes away on foot). Alexey bought the Nautilus and adjoining property about 11 months ago and is working hard with David and staff to continually improve and enhance the buildings and services.
Hotel limpo, bom cafe da manha e funcionĂĄrios prestativos. Ficamos primeiramente num quarto pequeno que possuĂa uma ligação de ar com o restaurante que fica logo abaixo. Na primeira noite fizeram dedetização neste restaurante e o cheiro do inseticida subiu para o quarto. Os funcionĂĄrios muito solĂcitos nos mudaram de quarto imediatamente. Localização boa e wi-fi oscilante.
Rooms are small but for my wife and me it was great. Price was excellent staff gets a 5 star my room had a balcony which I spent a lot of time enjoying the cool breeze. I will definitely book here again on my next vacation too much to see and do in a week