Experience the charm of Old Town Zürich at Altstadt Hotel, where modern comforts meet historic allure. Begin your day with breakfast at the on-site restaurant or stroll through the garden, then explore Bahnhofstrasse and ETH Zurich nearby.
When you stay at Altstadt Hotel, you'll be within a 15-minute walk of Bahnhofstrasse and ETH Zurich. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. A snack bar/deli, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff and breakfast. Public transportation is just a short walk: Helmhaus Tram Stop is steps away and Bellevue Tram Stop is 4 minutes.
Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (CHF 36 per night; includes in/out privileges)
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Beach nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Terrace
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Local maps
Restaurant dining guide
Special features
Dining
Altstadt Bar - This bar serves breakfast and light fare.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 20 for adults and CHF 20 for children
Airport shuttle service is offered for an extra charge of CHF 65.00 per vehicle
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for CHF 40.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 10 per pet, per night
Parking
Self parking costs CHF 36 per night with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number CHE-169.051.025
Also known as
Altstadt Hotel
Altstadt Hotel Zurich
Altstadt Zurich
Hotel Altstadt
Altstadt Zürich
Altstadt Hotel zürich
Altstadt Hotel Hotel
Altstadt Hotel Zürich
Altstadt Hotel Hotel Zürich
Frequently asked questions
Does Altstadt Hotel offer free cancellation for a full refund?
Yes, Altstadt Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Altstadt Hotel?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Altstadt Hotel?
Yes. Self parking costs CHF 36 per night. Electric vehicle charging is available.
Is airport shuttle service offered by Altstadt Hotel?
Yes, an airport shuttle is available. The charge is CHF 65.00 per vehicle.
What are the check-in and check-out times at Altstadt Hotel?
Check-in start time: 2 PM; Check-in end time: 9:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Altstadt Hotel?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (13-min walk) is nearby.
What is there to do at Altstadt Hotel and nearby?
Altstadt Hotel has a garden.
Are there restaurants at or near Altstadt Hotel?
Yes, there's an onsite restaurant, Altstadt Bar.
What's the area around Altstadt Hotel like?
Altstadt Hotel is in Old Town Zürich, a short 1-minute walk from Helmhaus Tram Stop and 7 minutes' walk from Bahnhofstrasse. Travelers love the hotel's prime location.
Altstadt Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 12, 2025
Nice location in Altstadt, near restaurants. Great to explore the sity from there.
Super friendly staff!
Gerd-Dieter A
Gerd-Dieter A, 1-night trip
8/10 Very good
Jan 24, 2025
The location is great, the rooms are fine and clean. No lobby to sit down and breakfast is relatively poor.
Verified traveler
2-night trip
10/10 Exceptional
Jan 18, 2025
Great staff and excellent location.
Great service from the staff at Altstadt. They had our room ready when we arrived early from Australia and they also loaned us a Swiss plug adapter to use with our Europe one. The rooms are a touch small but the location is very quiet and the number 4 tram will take you straight to the main station.
Mark
Mark, 2-night trip
8/10 Very good
Nov 1, 2024
Great location
Aaron
Aaron, 1-night trip
10/10 Exceptional
Nov 1, 2024
Great location. Great staff.
FRANK D
FRANK D, 2-night trip
10/10 Exceptional
Oct 26, 2024
Great location, great breakfast buffet, cute bar, very friendly and helpful staff. Very clean and quiet.
Bruce
Bruce, 1-night trip
8/10 Very good
Sep 13, 2024
Location, in Old Town, near the river, Lake Zurich and Zurich HBB was perfect. Had a great stay!
Thomas
Thomas, 2-night trip
10/10 Exceptional
Oct 26, 2024
I had a wonderful 7 day stay in one of Altstadt-Hotel‘s cute mansard rooms with view of the Muenster (church) towers.
Andreas
Andreas, 7-night trip
10/10 Exceptional
Oct 22, 2024
A great position as convenient to transport and the older area of Zurich.
Linda
Linda, 4-night trip
10/10 Exceptional
Oct 18, 2024
Great location in the old town. Everything is walkable. Good offering for breakfast and great staff.
Liezl
Liezl, 3-night trip
8/10 Very good
Aug 12, 2024
Great stay in the old town perfectly plsced fior the city and the lake.
Colin
Colin, 3-night trip
10/10 Exceptional
Nov 3, 2024
We had a great time in Zurich. The property is centrally located and within walking distance from all major attractions in the City. The room and the hotel was clean and we especially loved the cafe on the ground floor. We definite recommend this place for someone visiting Zurich for the first time.
Pritam
Pritam, 2-night trip
8/10 Very good
Jul 5, 2024
Good place to stay.
CAROLINE
CAROLINE, 1-night trip
8/10 Very good
Dec 5, 2024
Nice enough. Pillows were way too soft with head ending up on the mattress supported by just the pillowcase. Service was nice, and the cafe/bar downstairs was great.
Philip
Philip, 2-night trip
10/10 Exceptional
Oct 28, 2024
Perfect Location, a GEM !!!
Perfect Location in the middle of old town. Great Breakfast, Great Staff and good room. No parking on site but a large parking garage at 5 min walking distance.
Louis
Louis, 3-night trip
10/10 Exceptional
Jun 16, 2024
Perfect location, friendly staff, safe and great location.
Rikke
Rikke, 1-night trip
10/10 Exceptional
Jul 13, 2024
Great location
Susie
Susie, 2-night trip
10/10 Exceptional
Nov 6, 2024
I had a great stay at the hotel, the lady in charge of my check-in was incredible and helpful. Even though the room was not ready yet, she kept my luggage and then moved it to my room. Breakfast was delicious with all sorts of choices. The location of the hotel is very convenient and most important places were within walking distance. I recommend this hotel.
DANIEL
DANIEL, 4-night trip
10/10 Exceptional
Aug 10, 2024
Loved the area
Faouzi
Faouzi, 1-night trip
10/10 Exceptional
Sep 25, 2024
Great location to explore Zurich by foot and also close to trains or buses. Plenty of walkable places to eat or drink. Quiet hotel. Nothing fancy and maybe overpriced for what it is but the location is what does it.
Ivana
Ivana, 2-night trip
2/10 Poor
Sep 14, 2024
Hotel itself was fairly poor quality but in a good location
Jasmine
Jasmine, 1-night trip
10/10 Exceptional
May 17, 2024
We had a fantastic stay here! The breakfast was lovely, central location, and an overall beautiful little hotel.
Irene
Irene, 2-night trip
10/10 Exceptional
Sep 15, 2024
Only stayed one night. Great location especially if you are in Zurich only for a short time, plenty of landmarks to see, food to eat, and shops to shop.
Hotel itself is clean, service is great, excellent breakfast. I will stay there again if ever back in Zurich