Phoenix Sky Harbor Intl. Airport (PHX) - 40 min drive
Restaurants
Chick-fil-A - 3 min drive
Chili's Grill & Bar - 3 min drive
Olive Garden - 3 min drive
Little Caesars Pizza - 4 min drive
IHOP - 3 min drive
About this property
Windmill Suites Surprise, Ascend Hotel Collection
When visiting Surprise, Windmill Suites Surprise, Ascend Hotel Collection is a great choice to consider. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. A spa tub and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
126 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking includes off-street options
Other information
Smoke-free property
No alcohol served onsite
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–10:00 AM
Room service
Traveling with children
Children stay free (see details)
What to do
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Scooter/moped rentals nearby
Segway rentals/tours nearby
Skydiving nearby
Ziplining nearby
Working away
Business center
Meeting rooms
Conference center (2906 square feet of space)
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Garden
Picnic area
Terrace
Television in common areas
Fitness center
An outdoor pool
Spa tub
Banquet hall
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished
Separate living room
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35.00 per accommodation, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise, Ascend Hotel Collection Hotel
Windmill Suites Surprise, Ascend Hotel Collection Surprise
Windmill Suites Surprise an Ascend Hotel Collection Member
Windmill Suites Surprise, Ascend Hotel Collection Hotel Surprise
Frequently asked questions
Does Windmill Suites Surprise, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Windmill Suites Surprise, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Windmill Suites Surprise, Ascend Hotel Collection?
Yes, there's an outdoor pool.
Are pets allowed at Windmill Suites Surprise, Ascend Hotel Collection?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 35.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Windmill Suites Surprise, Ascend Hotel Collection?
Yes, there's free self parking.
What are the check-in and check-out times at Windmill Suites Surprise, Ascend Hotel Collection?
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Windmill Suites Surprise, Ascend Hotel Collection?
No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (16-min drive) is nearby.
What is there to do at Windmill Suites Surprise, Ascend Hotel Collection and nearby?
Have fun with activities like hiking, mountain biking, and skydiving, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Windmill Suites Surprise, Ascend Hotel Collection also has a fitness center and a picnic area, as well as a garden.
What's the area around Windmill Suites Surprise, Ascend Hotel Collection like?
Windmill Suites Surprise, Ascend Hotel Collection is in Surprise Original Townsite, a short 1-minute walk from Centennial Friendship Park. Travelers say this hotel is in a good location.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 27, 2024
Good choice for Surprise stay...
Very nice hotel. Pet friendly. I would return.
Linda
Linda, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2024
Mary
Mary, 4-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 19, 2024
Some problems
Nice spacious room, clean and great breakfast. There was no water one day and then there was no hot water for 12 hours. There’s no WiFi on the second floor and the tv would pixelate a lot. Their pool and hot tub were nice.
Kelley
Kelley, 11-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 10, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Therese
Therese, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 4, 2024
Thanksgiving weekend
We have sfayed at the hotel a couple of times. The room is always clean and comfortable. The breakfast is always yummy and the staff is always friendly.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Rena
Rena, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 28, 2024
Nice place for a short stay
The hotel is in a nice area. It is somewhat dated but comfortable for a short stay.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Cary
Cary, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 24, 2024
Poor hotel
Older hotel in a not good area. Floor in room was dirty. Hotel was not clean. Breakfast was just ok Would not stay again.
Donna
Donna, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2024
Great hotel
Great Hotel overall. Great value, great location, clean quiet rooms, friendly staff, good free breakfast.
Laurie
Laurie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Great all around accommodation
The suite was spacious, clean and comfortable. Breakfast was very good. Staff was pleasant and helpful. Will definitely look forward to staying here again. Near-by everything.
STEVEN
STEVEN, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
It was great and very comfortable.
Heidi
Heidi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
HOWARD
HOWARD, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Eran
Eran, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Katina
Katina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Steven
Steven, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 25, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
Michelle
Michelle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
Jacob
Jacob, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 12, 2024
It was nice.
Gerald
Gerald, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
Amazing
Very clean, spacious rooms. Staff was friendly and breakfast was great!
Clare
Clare, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
The rooms are big and the breakfast was nice. We have stayed here 4 times now.