6/10 â Gut
23. Juni 2025
The location and terrace of the hotel were great BUT there are some areas in which it needs to improve.
1. Service: The front desk was always very nice. However, we asked for the room to be cleaned two days in a row and nothing happened. Moreover, the service at breakfast was unfriendly on some of the days, which is why we felt quite unwelcome. Service seamed to be annoyed about the fact that we wanted to have breakfast at 10 AM even though it is available until 11 AM.
2. Cleanliness of the room: When we arrived to the Hotel, there was still some hair in the shower walls and the overall cleanliness was just OK.
3. Shower: When we tried to shower in the morning at 7 AM, but there was no running water at first. After a while there was some water coming out of the shower head but it smelled like it was coming right out of the sewer.
Chris-Lennert
Chris-Lennert, Aufenthalt von 4 NĂ€chten
Von Hotels.com geprĂŒfte GĂ€stebewertung