2/10 – Matig
14 apr 2025
Disappointed
The first room we were put in was way in the back on the 2nd floor, which was fine until we went in. The room looked like where they book people who going to be throwing a party, the wood of the furniture had scrapings everywhere, the carpet looked very worn, the beds looked rundown. We asked to be in another room as this was unacceptable and we were moved. The second room looked much nicer, but when we took a shower we had no hot water, I called front desk and told them, he stated that no other guest had called about this and he was sorry for the inconvenience, but maintenance was gone for the day. The heat was very hot in the room, even after putting it on cool 65, I did not call them about this because I was still upset about the water. We recieved a call later around 11:00pm that we will have hot water in 30 mins. Me and my Husband ended up leaving early 5:30pm on 04/14/2025 as It was still hot reading 80 in the room. So disappointed for my Husband birthday weekend, we're normally happy with the Hampton Inn locations.
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