Syracuse Regional Transportation Center - 15 min drive
New York State Fair Station - 17 min drive
Restaurants
Pizza Hut - 3 min drive
McDonald's - 3 min drive
Taco Bell - 3 min drive
Burger King - 4 min drive
Wendy's - 4 min drive
About this property
Hilton Garden Inn Syracuse
Hilton Garden Inn Syracuse puts you within a 15-minute drive of Syracuse University and Destiny USA. Guests can take a dip in the indoor pool or grab a bite to eat at Wild Goose Pub, which serves dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
100 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Hilton Honors mobile app before check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6 AM–10 AM on weekdays and 7 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
Traveling with children
Grocery/convenience store
What to do
Golfing nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Wedding services
Facilities
1 building/tower
Built in 2002
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Picnic area
Fireplace in lobby
24-hour fitness center
An indoor pool
Spa tub
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Reception hall
Outdoor furniture
Walkway to water
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Sofa bed
Alarm clock
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Bathtub only
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Wild Goose Pub - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15.95 for adults and USD 10.95 for children
Pets
Service animals exempt from fees
Pet deposit: USD 150.00 per stay
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Hotel Syracuse
Hilton Garden Inn Syracuse
Syracuse Hilton Garden Inn
East Syracuse Hilton
Hilton East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Garden Inn Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse
Frequently asked questions
Does Hilton Garden Inn Syracuse offer free cancellation for a full refund?
Yes, Hilton Garden Inn Syracuse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Syracuse?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hilton Garden Inn Syracuse?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 150.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Syracuse?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Syracuse?
Check-in start time: 3 PM; Check-in end time: 1:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Garden Inn Syracuse?
No, this hotel doesn't have a casino, but Point Place Casino (14-min drive) and YBR Casino & Sports Book (18-min drive) are both nearby.
What is there to do at Hilton Garden Inn Syracuse and nearby?
Hilton Garden Inn Syracuse has an indoor pool, a 24-hour fitness center, and a spa tub, as well as a picnic area and a garden.
Are there restaurants at or near Hilton Garden Inn Syracuse?
Yes, there's an onsite restaurant, Wild Goose Pub.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 19, 2024
Tyler
Tyler, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 9, 2024
Cory
Cory, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
Pam
Pam, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 4, 2024
Sameer
Sameer, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 29, 2024
Jennifer Bartner
Jennifer Bartner, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 12, 2024
Lindsay
Lindsay, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 10, 2024
Joseph
Joseph, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 3, 2024
Katie
Katie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 3, 2024
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 2, 2024
Cristina
Cristina, 4-night trip
Verified Hotels.com guest review
6/10 Good
Aug 29, 2024
We booked two rooms and one of them had problems with the lighting in the centre of the beds and when we called we were told there was no electricians on site and nothing could be done.
Gillian
Gillian, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Aug 29, 2024
Kerry
Kerry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 26, 2024
Nice stay
Vanessa
Vanessa, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 26, 2024
Mark
Mark, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Only complaint is there were no towel bars in bathroom.
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 23, 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 22, 2024
Nice hotel
Nice, clean room. Decent pool and hot tub.
Super expensive breakfast that should have been included in the price of the room. Not even free coffee in the morning.
The lady who checked us in at 6pm was the same person who checked us out at 10am the next morning. Thats too long of a shift..Hilton needs to do better.
Dawn
Dawn, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 21, 2024
Yvon
Yvon, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 20, 2024
Clean, comfortable, updated. No complaints at all.
Amanda
Amanda, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 18, 2024
We liked it! Walls are a bit thin and hot tub jets were a bit too high that’s about all we didn’t like. More to like than dislike for sure
Karen
Karen, 3-night family trip
Verified Expedia guest review
2/10 Poor
Aug 13, 2024
I don’t have any good words for the check-in personnel. I’m travelling with my son 32 years of old and they gave me a room with one king size bedroom. Despite my utmost request he refused to consider to give us a 2 bedroom room. He said it’s not their fault that Expedia made the mistake. He asked me to call Expedia. It was 9:30 pm and I was unable to contact Expedia. The personnel was adamant to do something for us. I never had a worse experience like this. I don’t recommend any body to go to Hilton Inn.
Asaduzzaman
Asaduzzaman, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2024
Lekeisha
Lekeisha, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
Erin
Erin, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 5, 2024
Unable to sleep
My stay here at the Hilton has been a horrible stay from the moment that I walked in the staff had no knowledge of what was going on in the property construction is being done on the weekends and we was unaware of it on top of that the refrigerator in my room did not work the TV did not work without assistance. I'm very unhappy with my stay here at the Hilton very unhappy I will send videos of my displeasure if needed. And then on the way out exiting the hotel tiles fell from on top of the roof onto my friend thank God that she didn't get hurt by dodging quickly but there was definitely no yellow tape caution in anybody not to walk in that area and there was debris flying off of the roof while the men were working very unhappy stay