No one in the office upon arrival. Had to call the manager who said the key was in the cabin. The A/C was not working, it was over 80F, called manager, left voice-mail, never heard back from him. The cabin inside was nice and rustic, the bed comfortable, there was no coffee pot or any other items in the cabin. No toiletries. The location is not good and the outside of the place is dirty and dusty. All in all we were disappointed.