This is a really impressive hotel with an amazing view and we will definitely come back!
For a 5 star hotel, we definitely felt some details didn't feel as great as in other places:
- I was most disappointed by the gym facilities and opening hours. First of all, the gym is very very empty and lacking. Secondly, it is only open between 10 and 8pm (very strange hours), so personally I found it impossible to use.
-similarly, facilities like sauna were only open between 10 and 8 - I don't know who would use the spa/sauna in that timeframe but it was disappointing as I chose the hotel with the aim to use the spa
-there were no face cloths/towels provided..
-the restaurant is very nice, but the dishes are very carb-heavy, so it didn't feel like a very modern/healthy menu for everyone
-the sommelier was amazing and all the wines he recommended were great. However, all cocktails I had in this hotel were horrible, including for classics such as mojitos. I gave up in the end
-service is very very slow at the restaurant (I'm not talking about food, but simply asking a question, ordering something, etc.)
-there is no information about the area, things to do, restaurants etc available in the rooms.. most hotels have something like a brochure, personalised recommendations