I have traveled worldwide from 5-star giants like Watergate to small hostels in Eastern Europe and have never encountered with worse reception administrator than in this hotel. The lady hiding her name badge from me was so barbaric that she couldn't hold 10 seconds of conversation without interrupting (with no other guests). Overall, she interrupted me about 20 times. Not only was she unable to listen without talking, but she was also randomly starting talking to other people when I was talking to her, blatantly not responding to my direct questions keeping silent, etc. In addition, she took, refused to return it immediately, and then photocopied my debit card without my permission, referring to her manager's instructions and saying that she would be fired if she didn't follow them. I said that I didn't give her authorization to photocopy my debit card then she (as always, interrupting) laughed at me and claimed that she didn't need my authorization for that. Finally, she called her manager, and the manager approved the destruction of the paper copy of my debit card image. I don't know which lawless jungle she thinks she is in and how they hired her, but that was the worst check-in experience in my life. The following day, I suppose, the manager checked me out. She was more civic, able to listen, but also passive-aggressive. This is a parody of 4 stars hotel service.
P.S. They had a leaking shower and no door to the shower cabin.