You'll be in a fantastic location at InterContinental Auckland, an IHG Hotel, just a 5-minute walk from Queens Wharf and Auckland Ferry Terminal. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include a fitness center and a bar/lounge. Public transportation is just a short walk: Halsey Street Tram Stop is 12 minutes and Gaunt Street Tram Stop is 14 minutes.
Languages
Chinese (Mandarin), English, Hindi, Portuguese
At a glance
Hotel size
139 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
The property charges 3.0 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Secured covered onsite valet parking (NZD 70 per night; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Private dining
Room service (limited hours)
Water dispenser
What to do
Shopping
Free use of nearby fitness center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 2024
Fitness center
Designer stores on site
Shopping mall on site
Bicycle parking
Spa services
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchairs available on site
Magnifying mirror
Height-adjustable showerhead
Grab bar near toilet
Toilet grab bar height (inches): 35
Grab bar in shower
Shower grab bar height (inches): 35
Visual fire alarm
Doorbell and phone notification
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in public areas
Thin carpet in public areas
Thin carpet in room
Tile flooring in public areas
Hardwood flooring in room
Room amenities
Be entertained
55-inch Smart TV
Premium satellite channels
Home comfort
Air conditioning and heating
Minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished
Separate sitting area
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Desk chair
Food and drink
Meal delivery service
Dining table
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately NZD 45 for adults and NZD 45 for children
Credit card charges are subject to an extra charge of 3.0 percent
Children & extra beds
Rollaway beds are available for NZD 80.0 per night
Parking
Covered valet parking costs NZD 70 per night with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Intercontinental Auckland, an IHG Hotel Hotel
Intercontinental Auckland, an IHG Hotel Auckland
Intercontinental Auckland, an IHG Hotel Hotel Auckland
Frequently asked questions
Does InterContinental Auckland, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Auckland, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at InterContinental Auckland, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at InterContinental Auckland, an IHG Hotel?
Yes. Valet parking costs NZD 70 per night.
What are the check-in and check-out times at InterContinental Auckland, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at InterContinental Auckland, an IHG Hotel?
No, this hotel doesn't have a casino, but SkyCity Casino (11-min walk) is nearby.
What is there to do at InterContinental Auckland, an IHG Hotel and nearby?
InterContinental Auckland, an IHG Hotel has a fitness center and spa services.
Are there restaurants at or near InterContinental Auckland, an IHG Hotel?
Yes, there's an onsite restaurant.
What's the area around InterContinental Auckland, an IHG Hotel like?
InterContinental Auckland, an IHG Hotel is in Auckland Central Business District, a short 2-minute walk from Auckland Britomart Station and 3 minutes' walk from Princes Wharf.
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
9.8/10
Amenities
10/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 27, 2024
Celeste
Celeste, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2024
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
Haidee
Haidee, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Nice quality hotel
It was a very nice family trip
Suzanne
Suzanne, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Jessica
Jessica, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
Bradley
Bradley, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
Awesome location and Rooms
Fantastic location and well priced. I understand rates are lower right now with opening specials. It would be great if the gym had a spin bike and rowing machine which were in photos when I booked. I understand that they were using Les Mills passes for the first few months and the photos depicted that. When we arrived the gym was very different to the pics from when we booked. The breakfast was amazing. Overall a great stay.
G M
G M, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2024
Beautiful rooms and comfortable beds- would definitely stay again
Christabel
Christabel, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 21, 2024
Antoni
Antoni, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2024
Fantastic hotel, rooms well appointed, great location. Only downside is the lack of short term parking when you arrive , just a small loading bay on Quay street big enough for 2 cars, if a car is the bay you have to drive around the block, which In Auckland traffic can take sometime
LEE
LEE, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2024
Alyssa
Alyssa, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 17, 2024
Andrea
Andrea, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Fantastic stay in central Auckland
Fantastic location and quality of the rooms were excellent . will definitely stay here again .
Fresh Produce Group
Fresh Produce Group, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2024
The staff were very friendly and accommodating and just made the whole experience pleasant.
TONI
TONI, 1-night family trip
Verified Wotif guest review
8/10 Very Good
Sep 10, 2024
Staff very hospitable and.personable
Parking adjacent to and access to the property is terrible.
Shirley
Shirley, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2024
Tony
Tony, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2024
Lack of parking
Sean
Sean, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 3, 2024
Great staff. Great shower. Great soap. Great location.
You walk into your room and floor to ceiling blinds automatically open in a theatrical style exposing the outside world. The blinds are true black out, the sun could move to outside your room and you wouldn’t see any light leakage.
The shower pours hot water down on you like a hot ocean. The soap smells wonderful and there are plenty of shower amenities.
Staff are always welcoming. Always, at any time or place.
Hands down the best commercial hotel in Auckland’s CBD.
Rudyard
Rudyard, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
Very luxurious. Definitely recommend getting the Junior suite. Very satisfied.
Rocky
Rocky, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Rest and Relax time
Great relaxing stay unfortunately dining for lunch didn’t have separate menu and no breakfast was available either.
Also no spa sauna or pool and gym was restricted and undergoing painting so not really available to use .
Julian
Julian, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 14, 2024
Rod
Rod, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 12, 2024
Property located in very convenient and picturesque area … great access to Ferry and Skytower.
Would definitely recommend it
Gregory
Gregory, 3-night family trip
Verified Orbitz guest review
10/10 Exceptional
Aug 1, 2024
Great hotel to stay in
It was excellent really enjoyed our stay!
Raad
Raad, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 31, 2024
Great addition to Auckland
Very stylish hotel. This is the place to stay for business in Auckland right now. On the constructive criticism front, I probably would recommend advieh for breakfast as the food was strangely both too rich and somewhat tasteless. I think they are trying a bit too hard and a tweak to the menu would fix an otherwise exceptional place. This is a very minor commment - overall this is by far the best Intercon I have stayed at, and I have stayed at a lot of them!