Overall, I will give 3 and a 1/2 stars, the reason being because they did not change the bed sheets.
I stayed at the hotel 5 nights, and while being there 5 nights, we only ask them to clean the room once hoping that they would clean the bed sheets, but it did not happen. but overall staff and everybody else, they were all nice besides them having little spiders and dust, my son got bitten by the little spider. also, the hot and the cold water issue, it was so confusing with the faucet situation. only the bathtub have the best water pressure. once again, the staff were amazing and the view was the best part of the trip.