When we arrived at the hotel around 1 pm , there was nobody at the reception. We waited for a long time for checking in . They gave us a second floor room since I paid for the junior suit, so , I believe the standard room is on the ground floor . There is no a/c and there is no fridge in the room . The shower looks like a cave . Lack of a/c didn't bother us though , I think the trees provided shade and kept temps cooler . The gardens around the rooms are nice , full of trees and big leaf tropical plants . When we arrived , we were hungry and ate lunch at the hotel restaurant , it was nothing special . Beach is less crowded , but you get followed by the beach boys. We stayed two nights , We ate other lunches and dinners at retreat hotel next door , their food was tastier and their staff didn't stare like some of the zoi staff . We tried one local restaurant on the beach since they had good reviews , and we were disappointed . My wife had a massage in the spa and she said it was good. First night we were ok with no mosquitos, but second night we had a mosquito problem . Overall , it was ok , but maybe pricy for what they offer , I saw some other beach hotels while doing the beach walk , I would compare other hotels' prices before booking here.