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Alpenhotel Fleurs de Zermatt

4.0 star property
Ski-in/ski-out hotel with spa, near Zermatt-Furi Gondola

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Photo gallery for Alpenhotel Fleurs de Zermatt

Spacious chalet with an outdoor pool, perfect for relaxation in the mountain setting. | Alpenhotel Fleurs de Zermatt
Spa-like ambiance with rows of massage tables, each adorned with a 'SpaVita' towel, inviting relaxation. | Alpenhotel Fleurs de Zermatt
Cozy living area with a view of the snowy mountain village. | Alpenhotel Fleurs de Zermatt
Snow-covered peaks tower over a quaint alpine village, offering a serene escape amidst nature's grandeur. | Alpenhotel Fleurs de Zermatt
Indulge in relaxation by the indoor pool, surrounded by wooden loungers and a cozy ambiance. | Alpenhotel Fleurs de Zermatt

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Bar
  • Ski facilities
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Full-service spa
  • Indoor pool and outdoor pool
  • Ski storage
  • Health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Bar/lounge
  • Massage/treatment rooms
  • Conference center
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $231
includes taxes & fees
$214 per night
Feb 10 - Feb 11

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Mountain View (Style)

Double Room, Mountain View (Style) | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Mountain View (Style)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 215 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms, Balcony, Mountain View

Highlights

Balcony or patio
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Deluxe Double Room (Parterre)

Deluxe Double Room (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room (Parterre)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 280 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Accessible (Parterre)

Double Room, Accessible (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Accessible (Parterre)

Highlights

Soundproofed
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Deluxe Double Room, Balcony, Mountain View (Matterhorn) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Highlights

Furnished balcony
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 269 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, Balcony, Mountain View (Matterhorn)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Private bathroom
  • 248 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Unterer Mattenweg 41, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 5 min walk
  • Sunnegga Ski Resort - 18 min walk
  • Zermatt-Furi Gondola - 19 min walk
  • Sunnegga Paradise - Blauherd Cable Car - 18 min drive

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt Station - 6 min walk

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Golden India - ‬4 min walk
  • ‪Fuchs - ‬5 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬4 min walk
  • ‪Zer Mama Bistro - ‬6 min walk

About this property

Alpenhotel Fleurs de Zermatt

Placing you just steps from Zermatt-Matterhorn Ski Paradise, Alpenhotel Fleurs de Zermatt allows you more time for skiing with ski-in/ski-out access. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with spa services. Other highlights include an indoor pool, a bar/lounge, and a health club. Skiers will appreciate access to ski storage. Fellow travelers say great things about the helpful staff and breakfast.

Languages

Bulgarian, Croatian, English, German, Korean, Macedonian, Russian, Serbian, Turkish

At a glance

DONE

Hotel size

    • 38 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:30 PM; Check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • Bar/lounge

Traveling with children

  • Children's games
  • Toys

What to do

  • Mountain biking
  • Helicopter/airplane tours
  • Ice skating
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting room
  • Conference center (388 square feet of space)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • An indoor pool
  • Art gallery on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • 39-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Espresso maker
  • Bathrobes and slippers
  • Children's robes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Wellness has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Matterhorn Lounge - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • The seasonal pool is open from January to December
  • Children under 12 years old are not allowed in the spa without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Frequently asked questions

Does Alpenhotel Fleurs de Zermatt offer free cancellation for a full refund?

Yes, Alpenhotel Fleurs de Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alpenhotel Fleurs de Zermatt?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Alpenhotel Fleurs de Zermatt?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Alpenhotel Fleurs de Zermatt?

Sorry, there's no onsite parking at Alpenhotel Fleurs de Zermatt.

What are the check-in and check-out times at Alpenhotel Fleurs de Zermatt?

Check-in start time: 3:30 PM; Check-in end time: 11 PM. Check-out time is 11 AM.

What is there to do at Alpenhotel Fleurs de Zermatt and nearby?

During the winter, enjoy onsite recreation like ice skating and return when the snow melts for mountain biking and hiking. Additional recreation onsite includes helicopter/airplane tours. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Alpenhotel Fleurs de Zermatt also has a seasonal outdoor pool and a sauna, as well as a steam room.

What's the area around Alpenhotel Fleurs de Zermatt like?

Alpenhotel Fleurs de Zermatt is a short 4-minute walk from Zermatt (QZB-Zermatt Train Station) and 6 minutes' walk from Zermatt–Sunnegga Funicular. Travelers say this hotel is in a good location.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

We had a fantastic stay. The hotel was extremely clean and comfortable. Breakfast was well prepared every morning with plenty of options. The staff was helpful and friendly. The only thing we wished was included was a hot tub in the spa. Overall great experience and would definitely come back.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location & amenities
Great location, close to town, bus stops, and trains. The people working at the front desk were nice and friendly. Breakfast was included and we loved the variety. Best part was going to the spa after skiing. We loved the steam room and outdoor pool! We had the Matterhorn view, it was amazing.
Cindy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding Hotel.
Really really gorgeous place to stay and at such a good price. Perfect location to the train station. Staff very friendly, room was more than i expected so felt like a queen.
Angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enrique, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elena, 2-night trip
Verified Hotels.com guest review

6/10 Good

Rude Staff Member
After an exhausting multi-day journey and a night interrupted by a false fire alarm, my wife and I overslept and requested room service. Our room was admittedly untidy due to open luggage and clothes on the floor - a result of travel fatigue and sleep deprivation. The following day, a staff member approached us about the room's condition, stating it was "impossible for room service to clean." Their tone and words felt belittling and inappropriate, especially considering the hotel's premium pricing (over $1000 for a 3-night stay). He made my wife feel horrible (to which I later corrected him for doing so) While we acknowledge our room was messy, it took my wife only five minutes to tidy up, suggesting the situation was not as dire as portrayed. More importantly, we believe that regardless of room condition, staff should maintain professionalism and courtesy when addressing guests. This interaction significantly impacted our stay. While the hotel has many positive attributes, this experience makes us hesitant to recommend it. Zermatt offers numerous hotel options other than this hotel
Prescott, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Claudia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel is very nice and quiet. Very good breakfast. And I was amazed at their saunas, it was really good!
Svetlana, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Robert, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Good service and great spa
Samuel, 2-night trip
Verified Expedia guest review

4/10 Fair

Not safe
This hotel didn’t live up to expectations. Some of the staff were very friendly, others acted put out and annoyed with guests. Another hotel guest confronted my wife in the spa area over wearing a bathing suit, which really made us uncomfortable. She even flashed us, and we decided to notify the front desk. They clearly didn’t want to deal with it and said they’d wait for a manager who ‘spoke better German’ to come. We never heard anything again, even though the other guest was snickering at my wife for the rest of our visit. Would not recommend, too many other options that would be safer.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

James R, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We will stay here again as it was wonderful!
Maria, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We had a great view of the Matterhorn from our patio. The staff was friendly and accommodating. They stored our luggage then when our room was ready they had it waiting for us in our room. We would stay there again plus it is not far from the train station.
Brenda, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Supriya, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good Place to stay
Leena, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

We LOVED the property! Short walk from the train station. Beautiful spa! We would definitely stay there again.
Kim, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is a really nice hotel and close to the train station. The bathroom was especially nice - it was very clean and spacious.
Christal, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Property is clean, staffs are nice, my only issue is that there's no air conditioner.
Reseller, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great room.
Great stay and value for the price. Would recommend. Our only regret is we didn’t stay longer in the area.
View from our balcony
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Swimming pool sauna
Janet Ho, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, view of the Matterhorn from our room!
Michael, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful view of Matterhorn from our room. Managed to catch the sunrise and its so surreal! 👍
Shi Xian, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

The property is well suited for visitors to the surrounding mountains activities.
Joseph, 1-night trip
Verified Expedia guest review