Although the hotel has a nice presentation, friendly staff and average clean rooms, it was disappointing in a number of items.
On 4 occasssions we returned to our rooms after 4pm and the rooms had not been made, it became that late on each occassion, we advised them not to bother.
The restraunt was very dissapointing, we had our first meal there on our second night, it was average at best, we decided to give it another chance on our second last night, it was disgraceful.
I complained about the quality of the food, which i rearly do, the head chef came out to appologise and admitted the food was reheat.
Its probably not surprising there didnt seem to be many evening patrons.
Although the hotel has most services around it, there is no easy transport to the major Phuket attractions.
Taxi's are extremely rare, there is no courtesy bus from the hotel, staff advised there was a street bus, waited in the street for over 1hr, the bus drove straight past dispite 4 of us trying to wave it down at the allocated pick up zone.