I was quite happy with this hotel, the staff are very welcoming and lovely. The facilities are fantastic. But, the pool was very cold, the indoor pool was the same, also the jacuzzi. It was quite windy so I was hoping the pool would be warm. I was not sure where the spa facilities were, there wasn’t an updated sauna room or steam room, felt a bit abandoned. The bed was a little uncomfortable due to the sheets not feeling too cared for, and the bed moving a lot. Other than that, the team makes you feel better about these things. I may not book again, based on feeling more open to other options next time. I will still like to thank the hotel staff for all their hard work.