When finally arrived to the address which hardly had a signboard telling it was a hotel, a friendly worker in the neighboring entrance confirmed there was actually a hotel on the 22nd (?) floor and he went up and asked some body to come down to pick my three pieces of luggage. Having flown for the last four hours and 11pm at night, I wasn’t too happy to finally reach the reception area and find that there wa san issue with the room so they could t accommodate me but sent me in a taxi again with the baggage to another hotel Aloft hotel (never heard the name before) where I arrived 11:30. After 15 minutes they found a so called “upgraded room” which I’m sure wasn’t like the super expensive room rate paid to hotels.com. Also, without being able to compare, the photos of the hotel interior and the room wasn’t as the original Courtyard by Marriott that I had booked. It finally proved the staff was nice and friendly and gave me a 3pm check out as my inwards flight was 9pm. But I cannot evaluate the Courtyard by Marriott as I never stayed there.