Overlooking the serene Hoan Kiem Lake, Maro Hotel offers a tranquil retreat with shopping on site and dry cleaning services. Relax at the bar or explore nearby Thang Long Water Puppet Theatre, while connecting to in-room WiFi.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Airport transfer
Bar
Non-smoking
24/7 front desk
Laundry facilities
Air conditioning
Main amenities (12)
20 smoke-free guestrooms
Daily housekeeping
Restaurant and bar/lounge
Room service
Babysitting
Airport shuttle
Terrace
24-hour front desk
Air conditioning
Front-desk safe
Snack bar/deli
ATM/banking services
For families (6)
Children stay free
Babysitting (surcharge)
Television
Terrace
Daily housekeeping
Laundry facilities
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Suite, City View
Suite, City View
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Pillowtop bed
Premium bedding
Rainfall showerhead
484 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Deluxe Double Room
Deluxe Double Room
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Pillowtop bed
Rainfall showerhead
Hair dryer
193 sq ft
Sleeps 2
1 Double Bed
View all photos for Family Condo, 1 Bedroom, City View
Maro Hotel offers a fantastic location, putting you just a 5-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. A snack bar/deli and a terrace are other highlights, and rooms offer up nice touches like rainfall showerheads and pillowtop beds with premium linens.
Languages
English, Vietnamese
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 16
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 984 ft (VND 250000 per day)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Shopping
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Built in 2016
ATM/banking
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 39
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Slippers
Sleep well
Soundproofed rooms
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom (not in room)
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 470000 per vehicle (one way)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for VND 600000.0 per night
Parking
Parking is available nearby and costs VND 250000 per day (984 ft away)
Policies
This property accepts credit cards and cash.
Also known as
Maro Hotel Hanoi
Maro Hanoi
Maro Hotel Hotel
Maro Hotel Hanoi
Maro Hotel Hotel Hanoi
Frequently asked questions
Does Maro Hotel offer free cancellation for a full refund?
Yes, Maro Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Maro Hotel?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Maro Hotel?
Yes, an airport shuttle is available. The charge is VND 470000 per vehicle one way.
What are the check-in and check-out times at Maro Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
Are there restaurants at or near Maro Hotel?
Yes, there's an onsite restaurant.
What's the area around Maro Hotel like?
Maro Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 3 minutes' walk from Hanoi Old Town Night Market.
Maro Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Good
Nov 8, 2024
Friendly staff and great location
Great and friendly staff. Location is spot on near to everything. Room could use a renovation as it was worn out.
Cleaning could be more thoroughly done as I even found hair in the refrigerator.
Daniel
Daniel, 2-night trip
10/10 Exceptional
Aug 6, 2024
Very Enjoyable
Very nice
Frank
Frank, 2-night trip
10/10 Exceptional
Oct 12, 2024
10 days in Maro
I and my friend spent 10 days here and it was worth it. If you wanna travel Halong Bay, tell the front manager and he would friendly recommend you the best trip.
Among everything, what's great about this hotel is the location :) nice restaurants, nice beer place, beautiful lake are just around.
It would be very crowded and you gotta always keep an eye on bikes but, you can literally enjoy everything here. Have a nice trip !
CHEOL MIN
CHEOL MIN, 9-night trip
2/10 Poor
Nov 26, 2023
Disgusting…never more !
romain
romain, 2-night trip
8/10 Very good
Nov 28, 2024
방이 너무 작다. 가격대비 조금 부족.
Verified traveler
2-night trip
10/10 Exceptional
Nov 27, 2024
Super zentral gelegen
Das Hotel hat eine tolle Lage. Das Personal ist sehr freundlich und hilfsbereit.
Jan
Jan, 2-night trip
10/10 Exceptional
Oct 19, 2024
The hotel is located in old quarter. It is within walkable distance to almost everything, everything if you enjoy walks. The room is comfortable and quiet, considering situated on a very busy street. I had many good sleeps even when traffic is horrendous outside. Staff is friendly and attentive. Also perhaps it is better to book ride to and from the airport with them? I paid over 500k viet dong for a one way trip from the airport to the hotel by taxi. When I booked the trip back with the hotel, it was only 300k. It is quite reasonable. I wish I had known before or the hotel had emailed and offered the service. Over all, it is a good hotel located in a very convenient location.
quang
quang, 4-night trip
10/10 Exceptional
Aug 3, 2024
Frank
Frank, 1-night trip
8/10 Very good
Jul 28, 2024
Alban
Alban, 1-night trip
8/10 Very good
Jul 15, 2024
Notre séjour familial au Maro Hôtel
Hôtel très bien placé, l'hôtelier nous a donné une grande chambre famille sur cours sans aucun bruit, ce qui était parfait pour nous. Néanmoins, nus avions deux fenêtres sans lumière du jour. Nous conseillons vivement le Maro Hôtel.
Alban
Alban, 3-night trip
10/10 Exceptional
Dec 29, 2023
Phuc
Phuc, 4-night trip
10/10 Exceptional
Nov 12, 2023
Vaikka WC on huoneen ulkopuolella, niin ei se minua häirinnyt ja kumminkin on oma WC/Suihku👍 sijainti on loistava ja hiljainen huoneeseen, koska on muutaman satametriä vilkkaimmalta beerstreetiltä! Perus tornitalo yksi huone/kerros niin on ainakin rauhallinen
I have been penalty for 500,000 for smoking inside my rooms toilet.
They should inform me about this regulation while checking in and not during checking out.
Anyway I will not use this hotel anymore and will inform my friends and associates about this bad experience.
CHONG POH
CHONG POH, 2-night trip
6/10 Good
Dec 26, 2019
Nej, tyvärr.
Rummet var väsentligt mindre än vad bilderna visar. Ingen plats för två öppna resväskor. Ena sidan av sängen hade varken nattduksbord eller hylla att lägga saker på. Stenhård säng och enorm kudde. Jag tog en handduk till kudde. Frukosten hade inga pålägg förutom margarin och sylt. Utöver det, endast ägg, frukt, nudelsoppa. Fruktansvärt lyhört, och stojigt på morgnarna. Rekommenderas inte, trots mycket vänlig personal.
Verified traveler
5-night trip
10/10 Exceptional
Dec 22, 2019
Verified traveler
2-night trip
10/10 Exceptional
Oct 27, 2019
friendly staffs, great location
very helpful if ask for opinion on where to shop or day trip advice
can arrange airport transport which is very reasonably price.
cleanliness is acceptable.
Tonnii
Tonnii, 4-night trip
6/10 Good
Aug 28, 2019
Super small rooms with no windows.
Nestan
Nestan, 1-night trip
10/10 Exceptional
Jun 9, 2019
Verified traveler
3-night trip
8/10 Very good
Jun 9, 2019
I like the location , the hotel was clean and family room is bigger than I expected for a small hotel. Staff pretty awesome very helpful.
What I didn’t like is they put a bowl of candy sweet on the front desk ,so my kid would love to take it each time we went down LOL 😁 just for a laugh! Thank you MARO !!!