From start to finish, a disaster. The staff were unhelpful and could not really give any details. When I checked in I was told I had full board, so we reluctantly tried the buffet based on the understanding we had already paid for it so why not, well I got food poisoning which ruined the rest of the trip! Also after being told we had full board we were then presented with a bill for 2 dinners, which by the way were absolute garbage! When I checked out, the extremely rude manager who refused to give his name said we would not be allowed to leave the property unless we paid for chits which I had not signed, so basically threatened to kidnap us! Avoid this property at all costs, it’s a dump, the food is garbage, and they will threaten to kidnap you if you don’t pay for items you never signed for.