6/10 – Gut
5. April 2025
No welcome, nothing!
Arrived for check-in at approx 7pm - was taken to the living room area & was promptly informed i had been charged an incorrect price - I had been charged too little, etc & there should also be an additional £15 cleaning - which the lady then requested I kindly be willing to pay.
I explained i had made full payment, per advertised rate. She said she would leave it with me to decide, after I saw the cleanliness.
I explained i was only there to sleep & did not even shower there in the shared bathroom for the two days i stayed.
I explained i would not require room cleaning during my stay.
I was given entry codes & shown to my room.
There was no quick show around or explanation of tea/coffee facilities, garden, communal spaces - NOTHING! Was just infomed breakfast was £25!!??!!??
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