DO NOT STAY HERE. ABSOLUTELY DISGUSTING PLACE, PICTURE ARE NOT TRUE. VERY DIRTY BATHROOM, MOULD ALL OVER THE SHOWER AREA, SHOWER HEAD STUCK WILL NOT MOVE, BED SHEETS STAINES, TOWELS WERE DIRTY, NEW TOWELS HAD HOLES IN THEM, STAFF VERY RUDE, THE CARPERTS very very dirty, not cleaned for months, food teays left in the corridor for over 8 hours.
Hotel is not clean. Bed sheets were dirty. There are Paan stains as you step outside the lobby. The GYM has not been cleaned in a 1000 years. The breakfast and dinner buffet was decent and value for money
Unable to contact and manager refuse to contact ag
We wanted to follow up after our last conversation, where you asked us to refund your booking and reach out to your property to see if refunding your cancellation fee was possible.
We've contacted Ginger Dwarka to see if they could make an exception and grant a refund.
Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to waive the cancellation fee. This means the current rules and restrictions for your booking apply and a refund can't be granted.
We're really sorry about this; we always try to contact suppliers and advocate for our travelers in these situations. Properties often have strict policies around refunds, and there's nothing more we can do in this case.
Again, we're sorry that a refund wasn't possible. If you have any other questions, please feel free to reach out to us.
Regards,
This property gives wrong information. It is very from temple and needs to shed lot of money to go to temple. Also hotel is at highway not sea facing. Basic amenities are issues here