**A Disappointing Experience - Avoid This Hotel**
I strongly advise against staying at this hotel. My experience was nothing short of terrible, and I would urge potential guests to think twice before booking.
Upon arrival, it became clear that the staff at this hotel lacked professionalism. We discovered that the bathtub in our room was dirty, with visible mud, which was extremely off-putting. When we informed the front desk and requested cleaning supplies to address the issue ourselves, they shockingly admitted that they had none available.
The situation worsened when we noticed the refrigerator was also filthy, containing hair and other debris. Although we reported this to the front desk, it took them an entire day to send someone to clean it. Such a delay in addressing basic hygiene concerns is completely unacceptable.
Our troubles didn’t end there. Due to an impending storm, our event was canceled, and we decided to check out early. I informed the manager of our early departure and explained the situation, but I was met with further disappointment. After returning from an errand, I was told that I had missed the check-out time by a few minutes, and they insisted on charging me for the additional night, despite the circumstances and the issues we had encountered during our stay.
When I requested a refund for the night, given the poor experience and the storm-related concerns, my