Staff was friendly and helpful, newly decorated. Our room was not the most soundproof but it did not bother us. Also, the elevator was out of service in the last days which is understandable but they could have instructed people to use the stairs (we were told that stairs were not for clients)
Such a beautiful hotel and perfectly located close to the main city attractions. Sergei at front desk added a great and humourous experience to our stay.
An unpretentious and jazzy stay within walking distance of everything at a shockingly reasonable cost. The room punched above its weight in quality and the concierge staff were all incredibly helpful and struck a perfect balance of kind and sassy. Loved this stay, immediately my preferred choice in downtown Toronto.
No parking. No valet. No assistance with bags. Paper-thin walls. Cramped quarters. Garbage pickup at 6:40am was so loud it physically shook a 4th floor room. Avoid.
Small rooms. Okay for a place to lay your head. Tiny bathroom. Two bottles of water from front desk 12 dollars. Should have water in the room. Coffee in room also dreadful.