This is an honest review for this property: Firstly, they communicate very well about expectations. We stayed in the King Suite. Its pretty large but very empty. There is a water filter station but it appears not to get very cold.
The AC is good and keeps the place well chilled. The view is decent, but you cannot see the petronas towers if that is what you are expecting. You are on the 26th floor and look out over the city, no balcony but large windows give lots of natural light.
There is a nice work station which was really appreciated as i was working remotely! The chairs are pretty flimsy but it did the job.
There is a full kitchen with pots and utensils if you want to eat in a and a full size fridge.
The bed is quite hard but does the job, the pillows were good.
There are LOTS of outlets in this place and a hairdryer. There is also a washer dryer with provided soap whoch was appreciated.
The unit itself is a bit run down but it still functions well for what we needed although i feel it is a bit over priced for the area.
The main complaint is that there os insufficient hot water for shower. There is a water heater but even after leaving it on for a long while, you get maybe 2 or 3 minutes of hot water. The hot water tank appears to be very small and insufficient for 2 people to take showers back to back. They also only gave us two towels until we asked for more. The pool doesnt have its own towels (although it is a nice pool on the rooftop) so need more towel
We loved our stay at the Platinum Suites by SNC. The communication was good, we loved having 2 separate bedrooms and bathrooms, the view is incredible, and there is a lot of space in the apartment. It felt loke home. Full-size fridge, washer/dryer with detergent in the unit. We couldn't have asked for more!
The unit is so big and spacious with a queen and day bed, a study, a living room, and kitchen and dining. The internet is good, 5G. The agent was very responsive and clear about instructions. I didn't know I have to deposit 300 MYR cash so I offered that I give him a mix of different currencies. He ended up just asking me 40USD, for formality. Am glad he's that considerate. The bldg has a nice cozy lobby. The infinity pool overlooks the KL tower. The next building has some convenient stores. I'd come back here again.
Property do not have front desk. We checked in quite late and the room is not clean as there are few cockroaches in the toilet. After inform the owner, they changed room for us. Appreciate if you could improve the cleanliness of the room as there is also dust smell and ants.