We had a difficult time finding the hotel because it did not say Hampton it said Spark. Apparently Hampton is in the process of remodeling so much of the hotel was inaccessible. Somehow this was not mentioned in the listing. The advertised breakfast was unavailable. The check in desk wasnât open. It was just a closet sized room with a window. We had trouble accessing the WiFi.
booked via third party; the fact that the hotel was under renovation was made clear.
No pool, no hot tub, no hot breakfast. Same price.
However, the room was excellent and there's a nice little cafe right across the parking lot.
The hotel was a mess. It was being changed to a different name - spark.
No pool, hot tub, breakfast buffet.etc
At check-in the clerk was inappropriate and stated an email was sent with all that info. I pulled up all correspondence and showed her that was not the case however, she still insisted she was correct. Television didnât work. Bathroom door didnât stay closed - when it was bought to her attn. She insisted a wash cloth be used to keep the door closed. The stay was a huge disappointment.
Itâs currently transitioning to the new Spark brand, so breakfast service and kitchen options are very limited. We would have chosen a different place had we known. On the plus side, the staff are friendly, which makes a difference. It got confused when we arrived there
When I arrived, I did not get the room that I paid for. This property was not even the Hampton Inn, but was under construction to become Spark. I did not know about the construction until I arrived. The first thing I was told is that I could cancel for a full refund. It was 10 pm when I arrived, so that was not an option.
We had ants in the room. 2 am firealarm went off due to electrical issue. Had to get out and sit in car for a while. Renovations going on,but was misleading that I booked it as Hampton Inn and was renamed. Also quality did not match up to a Hampton Inn hotel
I think the girl at the desk was awesome she was very friendly. Considering the hotel was under construction and the lobby was super hot no pool or exercise room or breakfast area we were well taken care of. The room was really nice very clean and the bed was comfortable. I would stay there again the next time im in the area.
I have stayed in hotel one night. Room was clean and looked recently renovated.
However hallway, stairs and elevator need attention. Also breakfast was very limited.
The property had transitioned to another name was confused finding the property. Getting hot water took a long time and the toilet seat was not on properly.
Staff was great but the hotel was under construction and I was not notified through hotels.com . We booked this with several friends and with the gym , pool and lobby was closed there were no place to hang out with friends except the rooms.
Donât do it. It is not longer the Hampton Inn even though it says it is online. It is now âSparkâ and is under renovation which also is not stated online. We got there; the pool was closed, the kids were very upset. The place was a dirty mess. There was only 1 gal working the desk at 6 pm on a Friday. Stood in line for 30 + minutes while she checked in a tour bus of tourists. We ended up walking out and getting rooms at the SpringHill Suites down the road. I called and requested a refund, she was nice and got that taken care of for me.