When we checked in, keys were given to us for somebody else’s room. When we opened the door, there were other people in the room. Uncomfortable. We were given a room with queen bed’s instead of a king, that I had previously paid for.
During the night, up to 1:45 in the morning, there were kids in the hallway opening and shutting the door, keeping us awake until then.
When we went to take showers in the morning, there was no shampoo or body wash in the provided containers. There wasn’t even a container on the wall for shampoo.
We’ve stayed here many times in the last couple of years, and this will be our last.
The lady at the front desk was very apologetic, but didn’t offer an incentive to stay there again.