Overall stay was good. However the internet didnt work most of the time. Stayed here for 4 nights and the internet was a major issue. Being Ramada they should have fixed it within a day.
Also the mattress wasnt comfortable.
Poor service and unfriendly staff. Room was dirty when I checked in and had to change the room which took 3 hours.
Housekeeping was also poor and I had requested room cleaning which was not done.
I highly recommend this hotel, the staff are extremely generous and helpful, hotel is very well maintained, it has a nice lounge with comfortable couches on the main floor, the cafe guy is very nice and respectful he also makes the coffee on point. See you guys next time I come to Makkah inshallah