We arrived we could not check in power went out and the internet was out they said we would have to wait until it was back up they then said we can take you to your room but canât give you a key we will let you in and out by the time he said that an alert for my card went off saying I been charged by then so my thought ooh internet back up I go back down try to check in they said itâs still down I been charge but have no room key I said we are going to go grab food and we will be back they said ok we were gone about an hour came back they gave me 1 room key said internet still down I can do paperwork at breakfast so we said okay went to the room got ready for bed pull cover back on the need there is mold on the Balch spring cover I looked around the room Found more mold open outlet and dirty curtains ect by that time we drove 300 miles we are tired and hungry and sleepy I told them about asked them could that refund me they said no because I booked through a 3rd party! Itâs unacceptable I want a full refund!
A good deal for one night. The a/c only got cool when it was set to 60, and the only the volume button worked on the remote control. If it was more than one night, I would have complained.
The stay was good. We weren't at the hotel much. It was a good stay. The staff I worked with was friendly, the room was good and it was easy to get to from the highway.
Good stay, when we arrived you could tell someone had smoked in our room but it was not that bad. We called the front desk and they immediately came up and sprayed our room. The receptionist was very nice and helpful. The property was nice and looked to be taken care of. The pool was nice but hot tub was only Luke warm, but it was June. Breakfast was good and the property felt safe. I would not have any issues staying here again.
Hotel con todas las facilidades para una buena estancia. Sin embargo, la limpieza de las habitaciones no es muy buena, las personas que hacen el aseo lo hacen muy basico.