This was our second visit. First time everything was great, the condo was nice and clean, beds were comfy, bathrooms were stocked. This visit completely different. We had three adults, they gave two towels. There was a half a roll of toilet paper in two of the bathrooms, half bathroom had none. Almost every window had broken blinds and the curtains on the lanai doors were too small and didn’t cover the doors. Lanai doors were unlocked and cracked open when we arrived. Carpets are dirty, you can see walking paths in the carpets. The unit smelled very musty when we got there. There was a German cockroach on the wall which I have photos of. One of the bathrooms had a dirty sink and half used bar of soap. Kitchen dishes in the cabinet were not clean. The cooking utensils were gross. The beds were the most uncomfortable beds I’ve ever slept on, and we travel every weekend for business. The sheets felt like sandpaper. Ended up sleeping on the comforter and using a different blanket. The upstairs rooms were very hot, downstairs was nice and cool. The living room tv is the only tv that worked. The “office” is only open until 4:30, we were working so we couldn’t contact them regarding the room. After we got back for the evening no one was available. If you plan on staying here, make sure to arrive before 4:30 in case you have problems. Make sure you bring toilet paper, paper towels, cooking utensils/pans. Housekeeping never came at all but left a note asking for tips and leftover food