6/10 – Goed
2 jul 2025
Not pleased this time
I have stayed at the Omni Championsgate many time. I have always been very impressed as to why I have gone back. This trip I was very disappointed. The room was over in the west wing of the hotel which was very far. I was pretty sure we were the only ones on that side of the hotel as we never encountered anyone while we were going to an from the pool and never shared an elevator with anyone which was odd. I did not like that specific room. Also the room had an empty wine bottle under the cabinet by the fridge which makes me wonder how clean it was. There was a large bag of garbage that stayed outside of our room the entire trip. I called and asked for a second chair for the balcony. I layer around 7:42 received a text message that said the room type did not have a second chair. I was ok with that but then at 9:51PM we got a loud knock on the door. It was someone with a second chair. I had three young children who were asleep. That was very unprofessional timing. The pool side service had to practically be flagged down with a flare just to get them to come over to us in the kiddie pool section. I just was not overall pleased this trip and like this is not my first time staying here. I will have to think twice the next booking.

Amara
Amara, gezinsreis van 2 nachten
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